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December 2024 by William Toto
We received great customer service and quality equipment.
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December 2024 by Lauren Aronoff
Great service!! Easy and affordable
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December 2024 by Danny Hernandez
Excellent customer service.
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October 2024 by Birgit Anich
They have great systems for checking out the trucks and bringing them back. It was easy and convenient.
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October 2024 by Marcos Domingues
I reserved a furniture dolly online Days before and they rented them all they all were unavailable when I came to pick it up with the van. Its expected a facility to know if equipment are already reserved not to rent to another person. Second Employees are unaware of how to resolve mobile check in. I had a problem checking in because the truck license plate was unable to scan when checking in due to damage. I left with the truck but was not able to upload inspection photos. The employees are not trained on how to override the mobile check in. I Had good experiences before but this time was not the best.
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September 2024 by Tim Santolini
Staff were excellent from start to finish..! Will definitely use this facility again when the need arises.
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September 2024 by Jesse Owen
The fact that you require $100 deposit just because I’m using a debit card is ridiculous when you took the card online for the reservation. Then you tell me it has to be a major financial institution? What qualifies as a major institution? CHASE, bank of AMERICA??? LMAO U-HAUL is a joke to me. The rep was nice though but the company policies sound borderline racist to me like they’re redlining certain customers in the area.
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September 2024 by Michelle Alexandre
Savie V is the greatest! Super attentive with all her customers and she is the sweetest!
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September 2024 by Nilthia Jackson
Tried to rent a truck, was told one price of 115 ended up being charged 180. Expressed I wanted to return in the Bronx, was charged and only given miles from the location to the Bronx. I’m like that makes no sense, I’m not renting to bring to another location. Evan (an arrogant individual) states that’s company policy. I doubt Uhaul only allows you to rent vehicles to bring to their other locations. All in all they operate deceptively and over charge you for things that should be included in their ridiculous high price. I was being charged 180 for 57 miles which was the distance from their location to the bronx location on a 10 foot truck for one day and 1 dollar per mile after. So I would be paying 180 plus what ever distance I would travel outside of the 57 miles. So I was basically paying uhaul to transport their truck. Also non of this was expressed until after payment was processed. Plus whatever mileage I traveled. I cancelled and left and will never do business with this company again. The Home Depot has better rates and unlimited mileage!
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September 2024 by Gabriel Martínez
The service is excellent, the equipment is impeccable and you have everything you need for your project. I highly recommend it
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August 2024 by Visley Bosso
Worst customer service ever!! Lazy people, tried to squeeze me out of 50 bucks for cleaning a truck that was already clean. Manager and staff are so rude, loud and unreasonable that you don't even feel safe. They treat you as the enemy. Terrible working ethics and no business manners whatsover!
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August 2024 by Eileen Andrade
Better avoid this U-haul. The African American manager argues with customers very rude along with his staff. Doesn’t even wear his uniform or name tag. Always take their sweet time to help secure auto trailers. Very bad business👎
Very unsatisfied😩
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July 2024 by Jason Dixon
Make sure you check that the mileage on the paper match the truck!!!
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May 2024 by Veronica Garnett
The truck had over 100,000 miles; the office computer had to be restarted during the transition and upon return of the truck, it was unable to give me a paper receipt. Lastly, the mileage charges were incorrect. Not my normal experience with Uhaul!
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May 2024 by Karun Sai
Good location they know what they are doing
