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January 2025 by Melissa Freeman
Went to pick up a western union transfer was directed to cashier counter only to be told that rep had to reboot system stood there for a little over half an hour I then decided to speak up ...now tell me why this cashier customer service rep tone was loud and unappealing...I will never transact no form of business at that location ever ...distasteful customer service
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January 2025 by Loret D
I usually have a wonderful experience at the store …never in the 15 years I’ve lived here, Have I had a problem with any of the associates this was my first time encountering someone rude who acted like it was a bother to be there
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December 2024 by Me
They need cashiers
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December 2024 by Michael Agius
had what i needed. Was good because I didn't walk out angry.
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November 2024 by heibex rodriguez
Pleasant attention from the girl at the counter and the doctor who vaccinated us.
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October 2024 by Daniel Vergara
i just have the worst experience in that store! just for ask about some item to the cashiers. never comback again. there are a lot CVS.
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October 2024 by michael sale
Good luck. The pharmacy is constantly slow in terms of phone calls and when you go to pick up. If you have to deal with them set aside time in your day because nothing will happen fast when you are at their mercy :(
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September 2024 by Free8night92
genuine customers. and has everything i need stocks especially gift cards ! countless of stocking whenever i go gift cards are already set to go
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May 2024 by Jimmy Gonzalez
Had to take a moment to mention Shelly-Ann one of the Pharmacy techs. This young lady goes above the typical Pharmacy techs responsibility of retrieving my prescriptions when I come up to the drive thru. She makes me feel special. I go about once a month and she always is so nice. I don't feel like a sick patient picking up my meds but a person. Upon pulling up she already knows me and before I can go through the, " Hi I am here to pick up" I get a " Hi Jimmy!" Instead of someone just staring at me through the glass, she will wave hello and say, "Let's see what you have" or she already has it ready. With how incredibly busy this pharmacy is, that is pretty amazing. Some may assume that this is her job but I have never had a tech treat me like this. Her kindness means so much to me. You see going to pick up my prescriptions for Diabetes is actually not a happy time and just by being nice it makes my visit a little brighter and I really appreciate her for it. Thank you Shelly-Ann.
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December 2023 by Paul
I got some pushback on an item exchange today for seemingly no reason at all.My sister bought a USB-C charger here, left her device plugged in for 12+ hours overnight, and discovered that it hadn’t charged a single percent. On her behalf, I brought the item + receipt to the store to exchange it for an identical replacement. No problem, right? lol..The associate did not accept the item at first, claiming that the charger did not work BECAUSE I left it plugged in overnight (..how?). I didn’t quite understand her meaning, but she certainly denied any fault for the item not functioning. After I explained again that it’s nobody’s fault and the item is just defective, she bluntly asked why I’m exchanging for the same one then- Well, because my sister isn’t with me, so I can’t return it to the original payment (the refund would go on a Walgreens gift card). Furthermore, I did not have my sister’s device with me to test the charger in-store, which is why I needed the exchange: If the new one works, then the original was indeed faulty. But if the new one doesn’t work either, then the issue may be the device or the charger type, in which case I can always come back again with my sister present to process a standard return/refund. After further explaining this, the associate tried to convince me that I’d still only get the refund on a Walgreens gift card, even if I decided to return to the store with my sister’s payment card + receipt (which simply isn’t true, according to the store’s own policy).EVENTUALLY, I was able to convince the associate to swap the defective charger for an exact replacement, but I don’t know why it had to be so complicated. It’s possible that she misunderstood my intentions (maybe the charger was successfully used and I was only attempting to get my money back afterwards), but that still doesn’t explain why I was requesting an item exchange, not a return/refund.TO RECAP: My sister bought an item that failed to perform its only function that same night, so I immediately returned it the following morning to exchange for a new one. And that was an issue, why? I’m not upset, just very confused at the interaction I had..? And SURE ENOUGH, my sister plugged in the new charger and it worked! So I was correct in my assessment that the original charger was defective, and that my issue would be resolved by a simple exchange for another charger. My analysis made sense and ended up being correct! Why did the Walgreens associate have to make it so difficult?
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November 2023 by Roger S.
Came in for distilled water for my CPAP. A basic item. Only to find it completely out of stock.
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October 2023 by Anthony Casa
I don't know how this Walgreens has such a low rating. I go here at least once a week, and the staff is always polite, helpful and move with a purpose, unlike most retail stores. The pharmacy section is great as well, never had any issues. I guess they could be open a little longer on weekends, but i don't blame them, i mean, who wants to work weekends, lol.
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September 2023 by Eric Montes
The ladies that run the pharmacy are very kind and professional.
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August 2023 by Shevy
Very Helpful, Excellent serviceThis was the first time my 15 year old son was shopping on his own while I watched in the distance. The store clerk was walking with my son assisting him on finding all the products he needs for skin care.He even showed us how to download the app to clip coupons and save $$
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February 2023 by V H
Extremely slow lines, inside and drive thru. The rudest people. They seem to be annoyed that you are at the store shopping. No concept of customer service. Don’t work if you don’t want to work.
