AutoZone in Brookfield, CT is known for its friendly and knowledgeable staff who go above and beyond to assist customers. Customers praise the store for excellent service, with staff members like Ian, Danny, and the new store manager Will receiving special mention. Ian made returning items easy and even helped install a product in the car, while Danny provided helpful advice and helped customers feel confident about doing their own brake work. The staff are honest, transparent, and willing to offer better options for cars beyond just their products. Will demonstrated great care and customer service by quickly restoring tire pressure and giving helpful tips, ensuring customers are safely back on the road. Overall, customers describe their experiences as stellar and appreciate the genuine assistance they receive, making AutoZone their go-to place for auto parts and support. Located on Federal Road, AutoZone offers a wide range of new and remanufactured hard parts, maintenance items, and car accessories, and is committed to providing quality service to the community.
i was so so pleased with the customer service - on two separate visits i was helped by Ethan. he was so helpful and took extra time to help me solve my headlight issue. shout out ethan :)
February 2024
Very good service. If they didn't have the parts for me they would locate one of there stores that have it .
December 2023
This place is clean, friendly and has everything you need to save the day
