Building Materials near Brookfield, CT

“One of the truck helpers that assisted in my delivery named Joe, provided me with an amazing experience and made sure none of the products were damaged and even distributed the drywall around the entire job site just like I requested! Would definitely recommend what an awesome team ♥️”

“Update:: Changed 1 star to 4 because I spoke with store management and they were deeply apologitic. I felt like they were on top of the issue which made me feel much better about my future with Home Depot New Milford. I really love walking through those isles. When an employee feels free and comfortable to say "I don't like you, sir" you know there's something wrong with the way the company hires. I shop at home depot 1 - 3 times a week. I've had mostly good experiences and one or two bad experiences with employees. As we know it only take one bad experience to taint an otherwise good relationship. Today, I had a technical question about a dado blade for my table saw and was looking for a hardware specialist. I asked the older man with the thick accent that mostly works the key kiosk if there was a hardware specialist around. He asked if he could help me. I had a feeling my question was beyond his knowledge base but gave it a try any way. "I have a question about saws." "What kind of saws?" Home Depot employee asked. "Table saws" I said. The employee just stared at me. "Table saws" I said again, and the blank stare continued. I said once more and it appeared to click. "Ok sir what's your question." The employee asked. "This is an 8 inch Dado blade and I have 10 inch saw, is this the ideal blade for my saw?" "Yes it's what we have in stock." The employee answered. That's not what I asked, so I rephrased. "Is this this best size for my saw, or do they make a 10 inch blade?" "It's what we have in stock so yes.." The employee answered. "Annoyed that the employee was clearly misunderstanding, I said Ok thank you and walked away, at which point the employee in a stage wisper said, "I don't like you, sir..." At which point I turn around and said "Excuse me?!" "I just don't want to give you the wrong information sir" He said, pretending like he didn't just express a very personal private negative feeling about a customer loyal to the store... I'm loyal to Home Depot but experiences like today make me think twice about my loyalty. I'm very disappointed in this example, of type of person Home Depot chose to hire. As an employee I have been tested to the limit and would NEVER think of uttering such sentiment to a good, consistent and nice customer.”

“My husband and I needed paint samples. We first went to Home Depot, where there was nobody in the paint department. We could not find sales associates. We decided to go to Lowe's (danbury, ct) and what a difference. The minute we walked into the paint section, the sales associate Gabriela asked us how she could help us. We pick out paint samples, and while waiting looked around the paint section. Once again she asked if she could help us find something. What great customer service. Took about 10 minutes to get all our samples!!!! Will definitely go back there.”