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March 2024 by Don Joray
Don't like there coffee.
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January 2024 by Michael Sroka
They're always getting my order wrong I have to repeat myself loudly and clearly each time about my order and they still get it wrong they're either understaffed or just plain incompetent also it takes them double the amount of time to get your order ready then it does at other Dunkin'
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October 2023 by Les Kovacs
Service took a nose dive ever since the manager of 20+ years left. The drive-thru wait time is horrible. You can grow coffee beans faster than it takes to go through this drive-through. I thought I could save time by ordering inside. Instead, there were people standing around waiting for their food. One woman was complaining that she was still waiting after 30 minutes!! I suggest staying away from this particular Duncan.
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October 2023 by Valen Ives
The staff at this location is great. I will drive out of my way to get coffee here, vs. at another one.
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September 2023 by Lori-Jo McEwan Maisano
Been to this Dunkin a few times in the past couple of weeks. The service is terrible! Very slow! The other day I got to the drive thru window and had to repeat the order to the server twice after she read someone else’s order to me first because she couldn’t remember. This morning the guy working the drive thru also couldn’t remember and messed up the order. Coffee with milk and sugar, the coffee has cream, not milk, and no sugar and this was after waiting for 20 minutes in the drive thru line. My suggestion would be train your staff better or hire staff who can handle the job because clearly the staff here either can’t handle it or just don’t care.
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September 2023 by Keanu George
They didn’t respect the
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August 2023 by Garrett (Ceason)
For whatever reason when I go to this Dunkin on my way to work they get the order wrong or somehow make a coffee wrong even after a mobile order. They are nice but don’t know what they are doing half the time. For example I mobile ordered a cold brew with cream and butter pecan and I got a cold brew with NO ICE?? with cream and a little flavor. Then they just dumped it into a new cup WITH ice which basically left all the flavor in the bottom of the old cup. I know it’s busy but please learn how to do your job properly. Half the time the coffee taste wrong.
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August 2023 by Garrett Ross
For whatever reason when I go to this Dunkin on my way to work they get the order wrong or somehow make a coffee wrong even after a mobile order. They are nice but don’t know what they are doing half the time. For example I mobile ordered a cold brew with cream and butter pecan and I got a cold brew with NO ICE?? with cream and a little flavor. Then they just dumped it into a new cup WITH ice which basically left all the flavor in the bottom of the old cup. I know it’s busy but please learn how to do your job properly. Half the time the coffee taste wrong.
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August 2023 by Laurice Boutagy
The young kids that work there are so lovely! Really impressive with their customer service!
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July 2023 by Tracy Giaccone
Worst customer service anywhere. If you want fast service don’t waste your time coming here —Waited at counter for 10 minutes and no one even acknowledged me or said we will be with you in a minute - nothing.
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July 2023 by Frank Ferrara
No longer accepting mobile orders. Under staffed. Slow service.
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July 2023 by Michael Einzig
Has gone way downhill on service. They turned off the mobile app so you always have to wait in line. I go every day and it’s 30 minutes to get a coffee and a wrap. BRING BACK THE MOBILE APP!!
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June 2023 by George S Logan
Quick service. Items on the menu are always at the ready.
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May 2023 by Anthony Tabacco
4 people waiting on drive through. No one working inside counter. Waited for10 minutes and walked out. One girl was snippy!
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April 2023 by David F
Best Dunkin around. Clean restaurant, nice staff, and consistently good coffee
