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10AM - 9PM
14 Candlewood Lake Rd, Brookfield
Mattress Stores
“The store has a huge selection of furniture.
Never my favorite place to shop, since the employees can be a bit annoying following you around to get a sell , any place for that matter”
“Charles was wonderful. He put us at ease when we were debating which washer to buy. He was very knowledgeable. He was very kind to all of us. Great working with him”
“I really needed a new bed. A friend sent me to Laurie at Mattress Firm in New Milford. Laurie spent time with me, analyzed my physical challenges and my budget and helped me to find a great bed. The delivery went well. I’m very grateful to Mattress Firm and to Laurie because I’m sleeping well and I feel so much better. Thank you!”
“Greeted quickly by Dylan Reed
We looked around and tried out some beds. Took the quiz and went with one of the top 3 suggestions.
Didn’t feel rushed or pressured
Very good experience”
“We went in needing a new mattress, not knowing where to start and not wanting to be sold something we weren’t sure about. Gloria patiently walked us through a “mattress finder” process and was able to narrow down our choices. We ended up with a wonderful bed in our price range, and very happy with Gloria and Jen making it a painless process! Thank you!”
“I promised Kaylyn I would write this, and this review is prior to me receiving the furniture I ordered, because I expect it is not going to be an issue. I stop in this store now and then to see what they have. Someone always says hi from the desk, or gets up to greet you. The store is always very clean and organized. If you tell them you are just looking around they won't bother you until you ask for help. I found a 3 piece sectional and ottoman I really liked. Kaylyn showed it to me, and then told me what they could do on the price and delivery. I went home to talk to my Spouse, and we decided to take one more look at things online. When searching online we found the exact same set and it was a little better priced than what Ideal was offering. I sent over a couple pictures, and very quickly they responded, letting me know what the best they could do was. When it was all said and done, I did pay a little more to buy it from Ideal Furniture, but that is because I liked the idea of dealing with a local store, and Kaylyn was great! She also has spent a lot of time searching for other items I am looking for, so I am sure I will continue to buy from them in the future. Once I get my order I will update this review, but I highly recommend you at least give them a chance to help with what your looking for.”
“Our in-store trial experience on different models, provided by our salesperson Trevor, was nothing less than exceptional. Although we haven't received our bed yet (delivery scheduled for next week!), if its anything like our experience in the store, we look forward to our first full night of exceptional sleep to solve all our sleep issues. Goodbye forever to the conventional mattress with traditional coil springs! Our salesperson Trevor never pressured us and gave us all the time we needed to make a decision on various models. After we left the store, he made himself available through various means of communication, which was extremely convenient and efficient. We wouldn't have made the purchase without Trevor's knowledge and experience.”
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“Joselito was extremely patient and answered all my many questions lol. He helped my fiancé and I with the mattress perfect for us and within our price range. We love our new bed and appreciate how helpful he was. Thank you!”