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April 2024 by Jessica Diehl
My experience was better than I expected it to be, Darren made the process so fun and simple and he was EXTREMELY Knowledgeable about everything. Normally, I feel like people hover over you when you’re shopping for furniture, but Darren was absolutely amazing. I would definitely go back
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April 2024 by Maureen Grimaldi
Great customer service.. with a smile!Able to get me a better price on items that were only online.Thanks!
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April 2024 by Karen J. Pierce
Raymour & Flanigan has been great to work with over the last couple of years that we had to return 2 mattresses due to manufacturer defects.
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April 2024 by James Vitetta
Daniel was great. Showed us the outdoor set we were interested in. We went home measured and called Daniel back to place the order.
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April 2024 by jim flynn
Very satisfied Andrea was great
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April 2024 by Tom Nelson
Excellent delivery
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April 2024 by Michael Burke
Excellent, service. Friendly and knowledgeable.
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April 2024 by Peter Simonsen
Excellent salesman, large selection of quality products. From date of purchase to delivery was very fast. Delivery men were absolutely excellent, careful, polite, and professional.
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April 2024 by Joan Magner
The sales staff was very friendly and helpful. All of the necessary information was provided and all questions answered in a "pressure free " manner.
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April 2024 by m f
Professional, knowledgeable, and courteous service from start to finish. Will definitely return.
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April 2024 by Yasmeen Paulk
Salesperson very helpful and knowledgeable about the fabric used to make the different chairs.
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April 2024 by Gevin Dushi
I recently had an experience with Raymour & Flanigan that I found quite disheartening. After carefully selecting a couch that would fit perfectly in our living room, we were surprised to receive a completely different model upon delivery. Understandably, mistakes happen, but it's the follow-up service that truly defines a company's commitment to customer satisfaction.Upon contacting customer service to rectify the mistake, we were informed that Raymour & Flanigan does not have a return policy for such issues. This response was unexpected and contradicts the standard of service we anticipated based on the company's reputation. Not only are we left with a piece of furniture that does not meet our needs or taste, but we also feel overlooked as valued customers seeking a reasonable solution to a problem we did not create.In this digital age, where customer feedback can significantly impact a business's reputation, I had hoped for a more accommodating approach. A clear and fair return or exchange policy is fundamental, especially in scenarios where the error lies with the retailer. It's disheartening to see such a reputable company not standing by their products or the satisfaction of their customers.I am writing this review in the hope of reaching the management or ownership team of Raymour & Flanigan. My aim is not to disparage, but to highlight a significant area for improvement that could enhance the customer experience and prevent similar situations for others. A gesture of goodwill, an exchange for the correct product, or even a simple acknowledgment of the oversight would go a long way in restoring our faith in Raymour & Flanigan.
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April 2024 by Lucia De Feo
Our experience was very niceEveryone was very helpful
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April 2024 by John Tracey
My furniture won’t be delivered until Wednesday-so it’s a bit too early to give you a full response. But thus far it’s been great. Salesman was perfect and the communication has been grand. I’ll give full review after Wed. Thank you. John Tracey
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April 2024 by Courtney Bolender
A most delightful experience shopping for beautiful furniture. Our salesman, Darren, was fantastic, he spent time with us answering all of our questions.We’ll be back!!
