Frank Webb Home, the showrooms of the F.W. Webb Company, offers a wide selection of quality bath, kitchen, and lighting products along with friendly expert guidance. The knowledgeable showroom consultants, who are never on commission, make customer satisfaction their top priority. Customers have had positive experiences at Frank Webb Home locations. In Brookfield, the staff was praised for their help in designing a bathroom within the customer's budget, offering quality products and styles, and providing advice without any pushy sales tactics. At the Brookfield location, Jennifer was highlighted for her professionalism, communication, and quick resolution of a dimension issue with a key item. Another customer had a "fabulous experience" with Jim T., who was friendly, helpful, and accommodating with last-minute changes. The sales staff's approach of focusing on the customer's needs rather than upselling was appreciated. One customer had a seamless experience working with Lisa, who guided them efficiently through the vast showroom selection to choose the right fixtures for their aesthetic. Lisa's attentive service, even for a relatively small order, was highly recommended. Overall, Frank Webb Home is praised for its wide product selection, knowledgeable and customer-focused staff, and ability to provide a smooth, hassle-free shopping experience for customers undertaking bathroom and kitchen projects.
Had fabulous experience with JimT, very friendly & helpful with everything. Last minute changes on our end, he was super accommodating and quick to change our delivery and order with no fuss. Will definitely use him and Frank Webb again.
June 2023
The sales folks are not on commission, they are there to help you find the right thing and not sell you more than what you want or need.
June 2023
Great selection at affordable prices. Ask for Lisa!
