Heritage Valley Ford in Brooklyn is known for providing excellent service and a positive experience for customers. The staff, including Hailey and other team members, are friendly, professional, and attentive, always ready to answer questions and follow up to ensure satisfaction. Customers appreciate the knowledgeable service representatives and the comfortable waiting area, which offers snacks and a welcoming environment. The sales team is praised for making the buying process quick, easy, and painless, with positive comments about staff members who go above and beyond to assist, even when dealing with third parties. The dealership offers a wide selection of new Ford vehicles, used sedans, trucks, and SUVs, and services all makes and models. Whether for personal or business needs, Heritage Valley Ford aims to deliver the best buying and ownership experience possible, earning high praise for their professionalism and customer care.
Only had oil changes, tires rotated, fluids checked. $105 for my f150, guess that's not a bad price. They're not in Brooklyn anymore, combined with Ford in Putnam now. Time frame they quoted was right on. They said one hour, it was finished in one hour. I might have given 5 stars but like I said I only had a oil change.
February 2025
People are friendly caring for your vehicle and you. A great dealer and service.
February 2025
My sales experience was the most amazing Alexis and ROCKY did great over the phone sales. The process was painless and Tim did a great delivery. It was a quick easy transition and I am enjoying the vehicle and the value very much.
