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October 2024 by Jonathan Dyer
Knowledgeable, friendly, helpful staff. One stop comprehensive bike-fit and lots of choice on the shop floor. Passionate about cycling and it shows
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October 2024 by Jenessa Licki
Love this place!! They do my bike tune up every spring and are always available to help on the fly! Just last weekend Jan drove to my house just to put my chain back on my bike for me! They're the best!
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October 2024 by Jim Scavotto
Benidorm Bikes impressed me from my first call with Jan to the purchasing my wife’s first E-Bike. When I arrived and walked into this facility I felt the WOW factor. I immediately knew this was the facility I wanted to do business with. Every person I met had that customer satisfaction mentality. The technician who set up my wife’s bike had the set up perfectly. He watched her ride the bike to ensure it was perfect for her. I completely trust this facility and will do all my future business with them. I am now a loyal customer who has already shared with family and friends that this facility is where they should buy a new bike or have all their service work performed. Thank you
Jim Scavotto
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October 2024 by Cheryl J
Great customer service and great bike mechanics!
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October 2024 by Andrew Frisbie
Jan did an outstanding job of helping me select the perfect bike. She took the time to understand my riding goals, and guide me through my decision. I couldn’t be happier with my purchase. If you are looking for your first or your next bike, I highly recommend Benidorm!
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September 2024 by Amelia Miner
Jan was so knowledgeable and helpful. Shop local!
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September 2024 by Arthur Mulhern
Benidorm Bikes is the best bike store ever.
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September 2024 by Charles Herbert
I have been a customer for 25 years. Always the best selection of everything biking and service for broken parts and bikes!
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September 2024 by Frank Buonocore
Excellent service and products for bikers of most interests and abilities. Deep knowledge base, friendly staff.
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September 2024 by Stephen Preisig
Great staff, very fair prices and they know what they are doing.
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September 2024 by Brian Smith
Great place with some great bikes. World Class service. Experts work here and it’s worth every penny.
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September 2024 by Paul Schnackenberg
First time I stopped in for advice on a problem with my chain. Matt checked it out in the shop area and made sure all was well. I had purchased the bike in another state before moving to Canton. Exceptional shop and people. I'll be back for anything I need, and spread the word.
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September 2024 by Michael Fleisher
Benidorm is the BEST!! It all comes down to truly and meaningfully caring about their customers and wanting everyone to have their own amazing riding experience. Jan, Doug and the whole team at Benidorm have gone so far out of their way to make sure I had the right bike, answers to my millions of questions, shared routes and rides and have the most infectious positive attitude all the time. There is NO place better than Benidorm!
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August 2024 by Marc Shafer
I knew I needed a new bike and I was sure I knew what bike I needed. My 11 year old Roubaix had been a star but knowledgeable riders were telling me that the newer technology would improve my game. I had never shopped at Benidorm (Berlin Cycle then Newington Bike) but it seemed to be where all the serious riders went.
I met Jan who immediately steered me away from what I wanted to what I needed and saved me quite a bit of money. Despite the Coronavirus she was able to get exactly the right bike for me. I knew 5 miles into my first ride that she had made the right decision, because this new Specialized was so much easier to ride. The Di2, the frame, and especially the Future Shock suspension system were all fabulous upgrades to my world.
However, this was only the beginning. I had stubbornly dragged my old seat, my old pedals and my old ways with me to the new bike. My fellow riders coerced me into getting a proper fitting. This was the real game-changer. I am the king of contempt prior to investigation and I figured that I had been riding long enough to know how to set up my own bike.
Jan tossed my beloved Brooks and raised the new seat almost 2". She canted the handlebars down 10 degrees and moved me further back on the saddle so I was pitched forward at a more comfortable and efficient angle. My new pedals are closer to the frame and the overall effect is keeping my knees tucked in and my back straighter, putting far less pressure on my joints.
Since those changes, my climbing has drastically improved because my power is more centrally concentrated at the pedals. I am about 800 miles into the changes and I am experiencing less fatigue and certainly less cramping than before. This is the most comfortable bike I have ever ridden.
Jan? Benidorm? The bike? All of them are factors but it is the first time in my cycling career that any one shop has taken the time to put it all together. However you ride, I can't stress to you enough the value of buying a bike from Benidorm and then having a custom fit with Jan.
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July 2024 by Carl Cicchetti
Benidorm is the best. They love our bikes more than we do! Fast and reliable repairs. Kind and knowledgeable staff. They make you feel like you matter because you do! Just this Saturday I came in with a slash in my tire and Jan got me back on the road in no time so I could enjoy one of the nicest days of the year.
