Internet Service Providers near Canton, CT

“I want to give a shout out to the Canton CT store - mainly Gabe and Thalia ~ both were AMAZING to work with! Very kind, knowledgeable, professional and overall incredible to work with.”

“After spending several days, sometimes 6hrs in one sitting, with online support and traveling to Plainville CT office(which was terrible), we came here. How vastly different the service was here! We were greeted right away by Oswald who immediately worked hard to fix all the problems that online employees created(Both our lines were ported to the same phone and after 6hrs, they couldnt fix it online). While waiting in store for him to do that, I witnessed the other employees working to help one another as well as the other customers coming in. They were kind, knowledgeable and prompt to help people. One even thanked a customer, who was a police officer, for his service♡ Like any place, there are waves of people that walk in at any given time and you can only do the best you can but at least in this store, everyones working and treating people with respect and thats a HUGE difference from the other store Ive been in. I really feel there is nothing like human interaction when rectifying a problem. Thats something AI and outsourcing can NEVER DO and it where companies are failing miserably. If thats the future, than the future isnt good.

Sidebar: I read a derogatory review below regarding an older gentleman. I will say that while I was there, an older gentleman walked into the store, past everyone else waiting and disturbed the guy working with us. He rudely expected the employee helping us to drop everything to process his check payment. He refused to wait his turn and made rude comments about how they should hire more than 3 people so he could process his check payment. I cant help but wonder if this was the same man in the review below because its noted that the employee said he does this all the time. If it is, this mans entitlement is the problem, not the employees.”

“Austin...at the Bristol ct location store on Farmington Ave. WAS EXCELLANT...He fixed a problem i had in under 5 minutes..pop up..bad messages, the works
.GIVE THIS GUY A RAISE”

“Thanks to Rick we were able to get our iPhone reconnected. He helped us with apple customer service when they weren’t willing to help and talked to them directly himself. Ask for Rick if you need to go to this store!”

“Saved my relationship with Big Red! Without going into too much of the backstory, my first ever trade-in for the brand new Samsung s23 promotion went sideways immediately. The website could not identify either phone during the trade-in process even though they had been verified before my purchase. Fortunately the manager and assistant manager were able to pull this dumpster fire together and I've been getting my bill credits successfully since March 2023.”