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November 2023 by Molly Lombardo
Super helpful when resizing our wedding rings! Easy process and a 2-week turn around.
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October 2023 by Geoff G
Just bought an engagement ring for my now fiance from this store and had an absolutely amazing experience. I already loved Micheal's Jewelers as a whole but working with Tim was hands down the best experience I've had with customer service. I live almost 300 miles away and did it all over the phone. They had the setting that I wanted custom made for me and helped me pick out the perfect center diamond, when I saw the ring in person for the first time I was in awe. My fiance loves it even more! And best part is it came right to my front door not a minute late with weekly updates on how the ring was coming along. 10/10 would recommend working with them you will not regret it.
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June 2023 by Jeffrey McCauley
Worst store ever!! I went in there with a client I was buying a chain from to check authenticity and some blonde woman working there came Interferring in my sale by telling the client "he should just keep it" or "spend a few hundred dollars on it polishing it up" like who does that? We came in there to get authenticity NOT your opinion or business advice, like who the hell do you think you are his mother? Then had the nerve to offer my client $650 for the chain I was paying $1000 for on top of it!! You should be FIRED for putting your opinion where it doesn't belong and costing me 2 hours of my time!!
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June 2023 by Janet DeFilio Adams
My husband Ray and I picked up my ring today, we had the diamond enlarged. Ken handed my husband the ring to put on my finger and my jaw dropped. They had not only added a larger diamond but polished to a luster I’ve never seen before. Sparkling gorgeousness…♥️♥️♥️
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June 2023 by Tim Begey
Tim and Ken’s customer service is remarkable and are very knowledgeable in what they sell. These 2 gentlemen always make you feel at home the minute you walk in the store and I would highly recommend these 2 if you’re looking at purchasing some good quality jewelry.
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March 2023 by Cindy Krish
What a great discovery hidden in the Shops at Farmington, CT. Nice selection and good prices. Very friendly and helpful staff. Customers for life.
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March 2023 by Kate Shaggy
Lydia was amazing. I walked in with an idea of rememberance for a friend, and walked out with a heartfelt concept for her lifetime. Thank you Lydia!
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February 2023 by Carolyn Shaggy
Lydia was amazing. I walked in with an idea of rememberance for a friend, and walked out with a heartfelt concept for her lifetime. Thank you Lydia!
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January 2023 by Michael Powers
Tim: consummate professional, expert in his craft. The guidance and education I received from working with him on my purchase was invaluable. I could not recommend working with him more.
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January 2023 by Mario Gutierrez
Wonderful jewelry store with friendly, helpful, and knowledgeable associates always behind the counter. They have a lot of very high quality pieces in stock at all times, and provide a number of services such as watch battery replacements and appraisal workshop events. I don't shop for jewelry anywhere else at this point.
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December 2022 by T M
Lydia was extremely helpful and I will continue to go back. I had three rings resized, the price was very fair and the turnaround was extremely quick considering the time of year.
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December 2022 by Jennifer R
Went in to have links removed from a Bulova watch and a new battery for an Invicta watch. Timothy was rude, making comments how the Invicta was just so big and they didn't have the tools to change the battery. Said he'd try to remove links from the Bulova but didn't seem like he wanted to. We were the only customers in the store. He was able to pull a few links out of watch and dropped extra links onto the glass counter saying, "Here's your extra links." Continued to comment on how obnoxiously big he thought the Invicta watch was. Ended up taking the Invicta watch to an actual, reputable jeweler down the road who helped us very kindly.
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November 2022 by Evil Dahlia
Went in to have links removed from a Bulova watch and a new battery for an Invicta watch. Timothy was rude, making comments how the Invicta was just so big and they didn't have the tools to change the battery. Said he'd try to remove links from the Bulova but didn't seem like he wanted to. We were the only customers in the store. He was able to pull a few links out of watch and dropped extra links onto the glass counter saying, "Here's your extra links." Continued to comment on how obnoxiously big he thought the Invicta watch was. Ended up taking the Invicta watch to an actual, reputable jeweler down the road who helped us very kindly.
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October 2022 by Priscilla Forrest
Always a wonderful experience here! Tim was so helpful finding a wedding band for me at the last minute with the right size and price ☺️
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August 2022 by Richard Golin
Very kind, knowledable peoople that offer very nice jewelry.Richard
