Old Navy is a family-friendly apparel and accessories brand known for its wide variety of clothing, including jeans in numerous sizes, comfy fleece, and popular activewear. The store is located in a pleasant neighborhood with friendly staff and reasonable prices. Customers appreciate the clean environment, including well-maintained bathrooms and changing rooms. Many shoppers enjoy the clearance section and have experienced excellent customer service, particularly from one cashier who goes above and beyond in helping customers. However, some reviews indicate that the store can be disorganized and lacks a larger selection of items, especially plus sizes, which has disappointed certain customers. While the staff is generally described as helpful, there are concerns about the store manager's behavior towards employees. Overall, this Old Navy offers a decent shopping experience, but there are areas needing improvement in product variety and organization. Masks are required for in-store shopping, and customers can also benefit from free pickup services.
Kai at the cash register was really nice, even though it was close to closing time, and she politely answered our questions about the price mismatch.
February 2024
I love this store , not clutter , good prices . I usually have the sales girl Alexis, she is always so kind and eager to help me look for clothes and helps me match the style. Last time I was in I was in shock to hear the manager Sandra yelling at the girls, I try not to shop when she’s in , since she had yelled at my... read full comment
February 2024
Such a great neighborhood area. Nice people and prices are not raised due to being in the Canton shops. Get a lot of our family clothing here.
