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January 2024 by Lisa Martocci
Chef Joy and Katherine were great, especially Joy. She was so talented and fun to learn from. This was our first cooking class (my son and I) and we really enjoyed every minute. Will definitely be signing up for more classes in the future.
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January 2024 by TLH
Paid for two reservations to create holiday cookies…$59 each.Arrived about 2 minutes after 4… was supposed to start at 4…no one else was in the kitchen area when we arrived.Chef was still “preparing” and said walk around store for a few.This was a birthday surprise for my granddaughter who was turning 6…she had school the next day and I had other places to take her too…but, on with the experience.We get started…about 8 people total…first thing I notice is that everyone received individual dough but me and my GD….however, we did have a large amount….but, we did buy two reservations.Next thing is each person received a tray to put their dough on…with the exception of me and my GD and when I asked was told we could share with another person…mind you, we are all doing this with our hands and no gloves…Again…we are now having to add our cookies to a shared tray.As we are making our cookies and the time is going by, the chef is literally making frosting…so for almost an hour we are using the same 3 colors…red, green, white….apparently we were going to take a break and have more colors to decorate with when we returned.I say all this to say…it was unorganized…the price was not worth it, we didn’t get ‘what we paid for’…ALL the frostings should have been ready when we arrived…we should have had our own cookie dough (like everyone else) and for sanitary purposes we definitely should have had our own tray….and oh yes…we paid to have all of this…we left when she had us take a break, my GD was elated and I was elated to have done this with her…but let’s be clear, when you’re charging $60 bucks to bake holiday cookies per person…then per person should get per items and everything that comes with it…meaning the yellow frosting and whatever else she was preparing that should have already been prepared…#wasntimpressed
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December 2023 by TeamPlusOne West Hartford
Absolutely fantastic Macaron class with Jillian. This class was amazing, and the macarons we made are literally the best I've ever had. Jillian was a great instructor, and the two hour class flew by. My wife and I also asked for Jillian's help with picking out some a new saute pan and frying pan set. (This had nothing to do with the class, but Jillian helped us during a break, and we picked up great pans from the "Scanpan" brand in the shop... with a 10% discount, since we took the class.) My wife is cooking with the new saute pan right now, and it's obviously the best pan we own. I forget his name, but a gentleman also helped us pick out some accessories (which were buy 2 and get 1 free). The overall total came to less than we were expecting, and the entirety of the experience was wonderful. Super professional. All staff were friendly. And, once again... Jillian really knows her stuff. These Macarons are awesome!
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November 2023 by Jonathan Swanson
Very disappointing experience at this store. My fiancé and I came in to inquire about doing a wedding registry. When we asked ELAINE, the woman behind the counter, she very rudely shook her head at us and just said “NO! You have to do it online!” That was it. No “sorry,” no “congratulations your engagement,” no “is there anything else I can help you with?” Her tone and attitude were extremely rude like we were putting her out or something. We just bought a new house too so it would have been nice to just have someone to take us around and help us think about the stuff we might need. Or give us ideas for the registry. We were so excited to be doing our registry and her attitude really killed the vibe. To boot, as we were walking around the store, none of the people who worked there even bothered to ask if we needed any help. Most of them were just fiddling around on their phones. No wonder this location already went out of business once before. Needless to say we won’t be registering with Sur La Table and we won’t bother shopping at this store any more.
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November 2023 by Bethany Jochim
Fun store to shop in for cooking and baking gadgets. The lady who greeted me was very friendly and helpful; the lady checking me out seemed annoyed by my presence for whatever reason. ?
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November 2023 by Nick Test
We totally enjoyed the cooking class with Chef Jay…ravioli night…fun experience, great guy
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November 2023 by Carrie Clark
I thoroughly enjoyed my cooking class tonight!!! Chef Joy was amazing!Talented, personable, and fun.!Tonight's menu: Dinner, The French Way.Everyone who loves good food, interesting menus and FUN , should take some classes.
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November 2023 by carol “cally17”
We purchased two butter knives, Grand City. They rusted out in no time. Don’t bother! Turns out that I got these at a different store than Sur La. Bought a toaster there today; it was pricey, so hope it works! I purchased a pricey toaster through them, which doesn’t work, now they tell me I have to go to the manufacturer. I would not bother shopping here again!
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November 2023 by Rachel Wilmot
Absolutely wonderful class with chef Joy on Sept 30th !She is so thorough and patient with everyone and what a valuable class.What a pleasure it was, I will be taking many more and my friends are excited to come too!
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September 2023 by Melissa Rodriguez
Me and my boyfriend had the pleasure of joining Joy in the kitchen for “Date Night: New York Steakhouse” cooking class. We not only learned how to properly cook steak, popovers, creamed kale and crème brûlée, but we also learned about various cooking tools, appliances, how to properly hold a knife and cut like a cook. It’s a fun and informative class for all experience levels and your left with a full belly and pride in knowing you prepared a restaurant-level entree and dessert.Our only area of improvement would be for the class to include a beverage that pairs well with whatever’s on the menu. Whether that be a wine pairing or a seasonal mocktail, both of which would certainly elevate the experience. It’s also be handy to go home with a recipe card or print-out for what we made to help us practice what we learned.
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September 2023 by Randy L. Griffin
I just took a knife class with Chef Joy and it was terrific! We not only learned how to chop slice dice chiffonade plank we learned about these gorgeous knives made in Germany the structure and how to care for them. Everything was explained well and we practiced along side with Joy.Henkel knives have been around forever and will last a lifetime . Joy is a terrific approachable instructor! The store is beautiful and all the salespeople are warm and very caring! I can’t wait to take another classThank you Joy for such a great informative classs!!!!
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September 2023 by Matt M
High end kitchen store. Lots of interesting kitchen items. Very friendly and knowledgeable staff. Has a cooking classroom as well.
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September 2023 by Janet Andrade
Had a great time at the class for my friend’s birthday & the chef Joy was great, with directions & explaining techniques!
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June 2023 by Lee Ann Maximowicz
Beware when signing up for cooking classes. I signed up and paid for 2 classes but neither was actually held. I wasn't even notified about one of the cancelations, nor was a refund processed. I had to pursue the refund on my own and it took 3 phone calls. The national customer service was awful. They do not care about customer service.
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April 2023 by Mariah Brennan
My husband and I took the French elegance cooking class with Chef Joy this week. It was a fantastic date night! Joy was knowledgeable about food and all of the appliances we were using. She even helped us pick out a pasta maker after class. The food we cooked in the class was delicious but we really enjoyed getting out of the house and having an “experience”. 10/10 would recommend taking a class with a loved one or friend. We will be going back!
