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August 2025 by Stephen Scholan
Completely unprofessional Post Master. Not only did she not have money orders, she thought it was funny because the person before me bought the last one. Like what a coincidence, two people in a row wanted a money order! Its only a federal document right? Apparently it's not important to her to keep these available for the people of Chaplin. She literally laughed with the other customer. Her lack of awareness is astounding. People have bills to pay and we rely on the post office for things like money orders. This Post Master is the reason I will never enter that building again. I will take my business to the Willimantic Post Office where they set the standard high. At least Willimantic workers actually wear uniforms. Chaplin workers just wear whatever they want, looking like they just walked off the street.
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January 2025 by Don Dees
Every letter mailed to Chaplin Ct. from SWFL has taken nearly a month to deliver, the last letter mailed with a check is still missing, horrible, horrible service! Will never use USPS to mail another letter out of state, pathetic!
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August 2024 by Sunny Marie
Staff is absolutely rude, when you walk in, it's like you're interrupting their personal chat time. The postmaster is also no help, she has no idea what she is doing half of the time and is always calling someone on the phone for help on what to do. I don't trust this office with any letters let alone packages!
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August 2024 by Joe M
My package was held here and rude employee was too lazy to check in the back for my package. This place needs more competent staff
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August 2024 by Bob Saget
Rude and disrespectful staff. The lady who works the front desk needs to be fired asap
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January 2024 by Ben Van Rheen
my go to post office. Dave & Gayle are some of the best people i've ever had the pleasure to work with. Consistent customer service from this Post Office is why I prefer going here among all other ones. Not sure what the bad reviews are about, but to each their own. These guys have never let us down. I get product shipped fast to all over the USA from here. Incredible crew, even their part timers are great.
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October 2023 by William OBrien
No pen I could use? Really? If it were a private entity they'd fail....
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June 2023 by jason bourne
Consistantly poor customer service. The post master working there is rude and condescending, just a miserable person that has no business being in customer service. It's unfortunate because most of our postal workers in northeast ct are awesome. I hope she is replaced or transferred soon as there are a lot of folks complaining about this employee.
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January 2023 by Ian Ouimette
I never have any issues here. People working are nice as well.
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November 2022 by Cody Sánchez
Package gets misdiverted 3 towns over talk to lady at Post Office tell her I will come get it she says she will hold it I get here you're they sent it out So now I have to try to track it down and get it sensitive with time sensitive
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June 2021 by Xander Ouimette
Like It Here
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June 2018 by Stephanie M
It's always a pleasure stopping by this post office to mail out all my business related mail. The ladies here are always friendly, very helpful, and really make it a community atmosphere. I choose this post office over my own town's post office.
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June 2016 by Barry ferris
The service at the window is wonderful and I have had great dealings with the postmaster! â¤ï¸
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June 2013 by Shane Plourde
I have been waiting for my package. I got a notice online stating that they came and left a missed u tag and didn't. They didn't come nor leave a note. Atleast I didn't hear em knock.
