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September 2023 by Michelle Sobieraj
Extremely rude and uncaring when I asked a question about the pricing with other apps
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September 2023 by MICHELLE GORMAN
If you need a Covid test done by a facility to return to work don’t get it done here. Says in the email confirmation you will get a text with your results. At the drive thru I was told I would receive a call within 20 minutes with my results, not a message. I needed the results in writing to be authorised to return to work. But they didn’t even call me back I had to call them an hour and 40 minutes later to get my results. Again, still not in writing. After going back and forth with the pharmacy and 1-800-SHOP-CVS I finally got my written results but it was already the following day and I had to miss another day of work because nobody seems to know how their own system works.
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August 2023 by Jamie Gray
All the employees are very helpful and friendly! The outside of the building needs a good power washing and cleaning. Looks like it’s been a while.!
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March 2023 by Matt Cameron
Pharmacy - when someone is trying to call you to check on a prescription of medical necessity, answer your phone.
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February 2023 by Matthew Cameron
Pharmacy - when someone is trying to call you to check on a prescription of medical necessity, answer your phone.
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December 2022 by D B.
This is NOT a safe location. 1. You can not call in a script number for refill on automated number when store is closed. 2. They are a small store and do not have the stock required to fill meds. 3. Critical care meds alwaysys delayed because they have to order them even if you are on auto fill, this putting customer life in danger 4. They do not have time to address customer concerns therefore they scream at you they have other customers more important. 5. They verbally abuse by yelling at senior citizens, geriatrics and hearing impaired customers. 6. Pharmacy managers, specifically young long haired brunette short female, attack on a Sr citizen almost sent customer into cardiac arrest. VERY DANGEROUS LOCATION. This location needs to be closed down. So much screaming and yelling.
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July 2022 by mmh
No cashier's or staff to assist customers. The pharmacy, on it's best day, is adequate. The CVS on South Main Street is manged properly, the store at 581 Highland Avenue is pitifully staffed and managed.
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May 2022 by Enid Serrano
I went to get steroids for my 3 year old daughter that is having respiratory issues and was hospitalized for, a couple of days ago. It took them 10 minutes after I was out of the window in the drive thru. When they gave me the medicine I notice it doesn’t have a mask and my daughter doesn’t know how to take the medicine without the mask. When I asked for the mask, the pharmacist working on May 7, 2022 sometime after 5pm said that the doctor prescribed it but it was scheduled, which I did not understand what it meant. I asked what it meant she said the plan doesn’t pay for it until later date because a similar tube was prescribed. I said that the tube needs to be connected to the mask, that’s why the doctor prescribed it, and she said that I can come tomorrow and ask for it because she was about to close and there was another car behind me. I told her I can pay for the mal with my HSA and she repeated to me she needed to attend the next car and I can come back tomorrow. My 3 year old daughter have been thru so much the past week and a half a hospitalization and multiple doctors visits. I cried in the car for 10 minutes because I felt so powerless as this is a respiratory medicine and she cannot use the steroids nor the abuterol that was prescribed three days ago because she needs the mask to take these medicines. Unbelievable that care providers can be so selfish, that pharmacist, she just wanted to go home knowing that I did not have proper equipment that’s was prescribed to me and available and I had the money to pay for, and could end up back in the hospital without treatment. I am going to escalate this issue to CVS management.
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April 2022 by Erica D.
Have always used this pharmacy and the longterm staff there are always super helpful and efficient
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January 2022 by Amy Budd
Excellent Customer Service!!! Hard to find these days. Thank you to staff at Cheshire CVS.
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May 2021 by Victoria Guerrera
I had an awesome experience at this CVS. The staff who work here are super nice. I printed some pictures from their kiosk and it was not working. The staff member who worked there walked me through the entire process to print pictures since I wasn’t sure. It ended up not working multiple times, so she helped me print pictures through the app. Highly recommend this CVS!
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September 2020 by Lisa M Annecharico
Great store.
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June 2020 by Patient Advocacy
Multiple errors and errors receiving meds on time or as scripted.
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January 2020 by John M.
The store gets 4 stars the pharmacy gets 2 stars. I cannot understand why can I help you or thank you are such hard words to say.
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October 2019 by J Lee
Friendly & helpful staff, both in the front & pharmacy. Great prices & deals, especially with the ExtraCare card.
