Richard Chevrolet Service in East Hartford is known for its courteous, friendly, and professional staff, making both service and purchase experiences enjoyable for customers. Many reviews highlight Frank from the service department for making complex repairs easy and painless. The dealership has received praise for its excellent service and helpfulness, with staff like Albert and Jessica answering all questions and providing valuable information on warranty and service needs. However, there have been some concerns regarding pricing and coupon usage, with one customer feeling overcharged for an oil change. Overall, Richard Chevrolet Service is recognized for taking good care of vehicles and assisting customers in finding new cars.
This was my 2nd time dealing with a complex repair performed by east hartford chevy. My car is 9 years old. Both times, Frank, in the service dept, made it painless and easy for me.
November 2025
East Hartford Chevrolet is filled with courteous, friendly and truly professional employees, making for a superb purchase and service experience. Bravo!!
November 2025
Easy smooth process. Great experience buying a new vehicle with East Hartford Chevy