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August 2025 by Arthur ciccarelli
The same very rude Sales Associate at the counter with no personality or Customer Service Skills several times when I just went in to purchase stamps...A simple hello, or a thank you should be routine practice, but they are not in this man's vocabulary...
He was on his cell phone while waiting on me...It really rates (0) stars!!!!
Very disappointing for the town of Cheshire, Ct....
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June 2025 by Jessica Pignataro
This is a review for Corey, he is so nice and friendly and can always help you! We come here for him!
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August 2024 by Vi Okada
Real nice. You people are the worst. Don't know where to drop stuff off or how to take care of it.
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August 2024 by Amy Burns
I went into post office to mail something to the state. I said I don't need a rush or signature but wanted a way to track it. Then said they'd send certified. It's cheapest. However, a week later my package hasn't been delivered bc no one was there to sign for it. That's why I said I didn't need a signature. Now I need to track down the package and have it delivered. I'm applying for services and although I didn't need a rush I did want it delivered in a timely manner. Frustrating!
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May 2024 by Shavonne D
This post office needs to be looked into.. The mailman marked my package as delivered however, it was not in my mailbox, nor in the cubbies where we keep our packages. (It’s a very simple convenient spot we’re all the packages go)
Clearly it was placed in someone else’s mailbox, stolen or at a different location..
Noticed a week ago in the reviews someone experienced them giving away the wrong mail…
????♀️
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May 2024 by Giancarlo Dominello
Miserable workers who complain when they do their job and give mail to the wrong people…
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February 2024 by Cory Matikowski
The story- I was in a rush because I thought the Post Office closed at 12- realized later that I was looking at the PO in Cheshire, Massachusetts. Jumped in the car to get there at 11:59 and saw 12:30 on the door. I had rushed out without properly wrapping my item in order to make it there but now had plenty of time yet not enough to go back home to get a better box. The box I had with me was 2 inches too small. I had to ship today because it was an online sale that needed to be shipped out in 3 days; it was the 3rd day. Now 12:10 pm, in my car in the parking lot trying to adjust the wrong size box to fit a wreathe without damaging it. I made it work although the box was dilapidated and ridiculous looking. I used the rest of my tape to cover openings where the box was tilted. (If I purchased a box for $7, my profit would be even less than the $20 I sold it for so wanted to avoid buying one.) The door was just locked when I was done - it was 12:31. 20 minutes wrestling with the box in my car went by fast. Luckily they saw me and unlocked the door, (maybe it was my look of disgust and despair.) They didn’t have to but I appreciate that they did! The clincher, while it was being weighed, the employee heard a text ding. — I actually packaged up my phone inside (Yes I am admitting to that)!! — Anyway, he kindly opened the package so I could get my phone out and offered to retape it for me. Now it is 12:35, borrowed time. Thank YOU!!! Had he not noticed the faint ding, I would’ve shipped my cell phone with the wreathe I sold for $20!! ? (I hope the wreath makes it to Florida without damages considering my ill-fitting box and toddler tape job but maybe he improved its durability as he was taping when I left.? )Moreover, anytime I have come to this post office over the last 20 years, the employees have been very friendly, kind, resourceful and today - extremely patient. Thank YOU!
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December 2023 by Otis Chugach
Slow as all hell
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December 2023 by Lucy Surprises
The worst service we have received in a Post Office. They canceled our son's passport appointment and did not notify us, we lost the trip and the lady who attended us spoke to us upset about having to explain to us the reason for the cancellation.
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October 2023 by Philip Robotham
I had to contact this post office due to a weird text I got which i assumed was a fraud attempt. The woman who answered was absolutely the rudest person who I have have had to deal with. She kept on running her mouth and refused to listen to what I was trying to explain to her and was obviously too lazy to do anything on my behalf. Refused to give me her name. Management here obviously knows there is a problem and allows this kind of stuff to keep on occurring. I'm going to go to the location and attempt to file a complaint against her . These people like this are leeches that we are indirectly paying through our taxes who take no pride or accountability for their job. Do not allow them to speak to you with complete arrogance file complaint make complaints and follow up or we will be stuck with the same low class individuals to deal with multiple times
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August 2023 by Ray Maida
Very nice help staff.
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August 2023 by Marjorie E
Open late, poor communication, slow service.
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March 2023 by Maria Jose Carranza
This post office provides a poor customer service. Staff are rude and inpatient. They do not respect your passport appointment, and call you whenever the line is over. From now on I will go to another post office and avoid this one at all.
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January 2023 by Kenneth Ahlstrom
I love the professionalism of the staff and how they really care about every single package or letter that you mail and make sure that you get the best price and the best service. The staff is pleasant and friendly there's always a kind word to share. I wish that I could give them maybe six stars instead of five!
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July 2022 by Hisham Khalil
The service is like you are in a fish market.But what to do they are the nearest post office to my house.I do not understand why the management are keeping quit about this bad service place ?!?!?!?