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February 2024 by Marini Nakandala
I just love the whole idea of visiting brooks brothers usually but I believe some people at the Clinton store need to learn customer service. No greeting, no good byes, worse - NOT PAYING ATTENTION to a customer’s request. I visited the Clinton store this afternoon (1/28/24) and there was a young man who looked at us, and just ignored our request several times, while gossiping with other associates. My husband reached out several times asking him to open the dressing room and this young man just looked at us and kept talking whereas we had to reach out to someone else to Open the dressing rooms forUs. Mind you, we were the only clients in the store!!
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May 2023 by Anderson Chastain
Great clothing and great service.
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March 2023 by Jeff Cohen
Great styles, great prices, great service!
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March 2023 by friendshipsloop
Great styles, great prices, great service!
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October 2022 by Vincent Simko
From the perspective knowing this store is an outlet, the inventory is typical - not every size or style. So with that in mind this store has never disappointed. And if what I'm looking for is not available then that goes with the territory,What is aas important to me, if not even moreso, is that the staff (the entire staff) is always accommodating. Pleasurer to do business with them.
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June 2022 by Chris D
Excellent Shopping Experience , Great Sale Pricing, Selections and Absolutely Outstanding Customer Service & Assistance from Catherine .???
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May 2022 by Tom H
A very helpful staff, but the selection in both items and sizes is hit or miss as are the prices. I suppose that's par for the course at an outlet. They don't have an inhouse tailor, but they can recommend local tailors.
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November 2021 by Wesley Brown
There was a mistake where the suit pants I ordered were delivered to the wrong address. I explained the situation to Lyn, and she managed to get the situation resolved in few hours and kept me updated each step of the way.
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October 2021 by Paul Evans
The only way a gentleman should dress.
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March 2021 by Brian Murphy
great deals
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January 2021 by Yrene Schueg
It was very nice.
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December 2020 by Vishal Vaghela
It has great discounts.
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December 2020 by Michael B.
If I could give 0 I would. Came in Dec 26th 4:15, not a single hello, store was NOT busy. Older gentleman came in after me and was instantly greeted. Not the brooks brothers way, especially since I shop frequently in Newport & used to shop at the Foxwoods outlet. Never again.
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September 2020 by Kerry K.
My boyfriend has an interview tomorrow and we needed to find an appropriate outfit. They happened to be having a great sale - 80% off his sport coat- but I don't know anything about men's sizing and he didn't know any of his measurements. Friendly, patient and approachable salesman Seth helped us out with his measurements and gave us some helpful styling tips. Thank goodness we came here! His outfit is well-fitted and great quality and he feels confident for tomorrow!
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December 2019 by John Hennessey
Ben was exceptional! Ask for him for suits, etc.
