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February 2025 by Raymonjo Victorino
Mary and Taylor were a delight. They helped me and my dad with a battery replacement and a purchase of a new arrival watch. Taylor quickly replaced a battery on my dad's old Movado. Mary was very understanding and knowledgeable during our time there. She patiently helped teach my dad how to put on and take off the watch. Overall a great experience for the both of us!
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June 2024 by Wendy Conroy
The staff is so helpful and pleasant. I got a beautiful new watch, and even better, I got to meet these lovely ladies!
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February 2024 by FREDERICK GRAZE
Nicest watches you've ever seen. Great staff too
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January 2024 by Jannatun Nayem
This store has the worst customer service and the manager provided us false information. I bought a watch for my husband from Macys for his birthday. It stopped working after 10 months. He went to Macys to get it fixed but they told us it has to be Movado. We had the Movado warranty for 2 years so my husband called Movado and they told us to take it to a Movado store. When we took it to the store, the manager was like because we bought it from Macys they can’t do anything about it. Macys has to fix it. The manager was like if we want to replace the battery it will be $45. We then took it to the original Macys we bought it from since we didn’t wanna pay without knowing if it is a mechanical issue or not. Macys told us that Movado is the maker so original warranty is with them. My husband and I collectively wasted hours trying to get this watch fixed that we paid so much for. Terrible experience. I got 3 Movado watches so far. Well never buying again!!!!!
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November 2023 by Sonia Maria Soto
You can find quality watch brands, of course that day they had a very good price for Black Friday.
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August 2023 by Savaria G
Carly was wonderful, definitely a positive store experience even though I didn't find exactly what I was looking for currently. Definitely recommend this store for your watch needs.
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June 2023 by Barbara Jean Law
Terrific hank was very accommodating highly recommended
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June 2023 by Chris
Do Not waste your money on these watches. They are trash quality. I've had the watch about 3 years worn maybe 5-6 times, and recently saw the chronos hand stopped moving. Come to my surprise the watch is defective.ORDER# 150032376 Movado Face Men's Watch
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June 2023 by Tommy
Do Not waste your money on these watches. They are trash quality. I've had the watch about 3 years worn maybe 5-6 times, and recently saw the chronos hand stopped moving. Come to my surprise the watch is defective.ORDER# 150032376 Movado Face Men's Watch
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July 2022 by Kissel Rivera
Awesome place, staff extremely friendly and helpful. Got 2 watches and didn’t leave with big dent in my bank account.
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June 2022 by David Allen
Great service Great selection of watches
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June 2022 by Kevin Pena
Window Shopping
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June 2022 by kiran bollu
Great customer service. They remember there customers. Phenomenal service.
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May 2022 by Doug Murphy
I needed a battery for my Movado watch, and called ahead of time for their store hours and asked if they did battery replacements. There was no mention of price.When I got there, they charged me $45 do replace the battery, and stated they had to do some checks to insure it was water tight. It took all of 10Min. I am disappointed in the initial lack of disclosure and the cost to replace a battery.
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November 2021 by Keith
Went in without an appointment (which is recommended to make one) to get my battery changed on my Movado watch. In less than 10 minutes they were done. Great store, however I had to travel 40 minutes to get to them. I'd rather take the travel and have Movado work on my watch. They're the official store.
