The AT&T Store in Colchester offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with access to nationwide 5G service. Reviews note that some employees provide exceptional customer service, described as professional, efficient, pleasant, helpful, and knowledgeable. These staff members are credited for their great work ethic, honesty, and vast knowledge, making customers feel unhurried and well-informed about devices and plans, which leads to satisfaction and continued business. However, other feedback indicates that some employees do the bare minimum for customers. The store is considered a great place to purchase a new phone and get a good deal, with many finding the people nice and more than helpful.
Very clear and upfront they answered all my questions and helped me set up my phone.
February 2026
Excellent customer service here ALWAYS! Each staff member I have worked with has been more than helpful, go above and beyond what is expected and is exactly what is needed.
October 2025
The people at the store are always very helpful and pleasant to deal with.
