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“Steve and his crew always provide great service. I appreciate the thoughtful discussion about what is needed and what is optional. They also help troubleshoot things that are wrong, saving me expensive dealership visits.”
“Drove over a nail on the road and noticed it was going flat when i got home. drove here in a hurry and they patched my tire up before it was even flat, amazing service.”
“Mark’s United Auto Parts in Colchester is the real deal. This family-owned shop perfectly blends the huge inventory of big chain stores with that warm, old-school personal service you just can’t find anymore. The staff is incredibly knowledgeable — they’ve helped me track down everything from brake pads and suspension parts to hard-to-find ignition components for both my truck and other foreign cars.
What sets them apart is how they actually take the time to listen and get you the right part the first time. Whether I’m doing a simple DIY oil change or a bigger project, they’ve always steered me straight. They mix paint right on site, offer custom color matching, and carry everything from filters and exhaust systems to hub bearings and full rebuild kits. Prices are competitive, and the counter guys are friendly, patient, and clearly love what they do — you can tell they all work together like a tight-knit team.
If you’re tired of big-box stores where nobody knows anything, do yourself a favor and head to Mark’s. Local, trustworthy, and they stand behind every part they sell. This is exactly how auto parts shopping should be.”
“Bill and his team are wonderful. They diagnose your problem, fix it and charge a reasonable price. I highly recommend them, even though their popularity might result in longer waits for an appointment.”
“My brakes gave out the other day and I was panicking looking for somewhere to at least take a look at my car. I got out of a shift that started at 4:30am to a place down the road and received horrible service. I called Meineke and showed up after. Cassandra Khan was so understanding. She explained the parts that needed to be replaced and she did not make me feel bad for anything. She helped me so much and made me feel welcome and a lot better given the circumstances. Amazing customer service.”
“Hands down best experience I have ever had at a dealership. The whole staff was super accommodating from sales to management to financing. I just came in to inquire about a financing special and their team worked hard to get me a deal I could handle considering my circumstances. I had to bring my family with me and everyone went above and beyond to make them feel welcome. No pressure, just good people trying to do the right thing. This is the type of experience you want from a dealership. I shopped around to multiple Toyota dealerships and these guys for sure made it worth the extra 40 minute trip.”
“Hidden Gem of a shop,
I broke down near by and they went out of their way to help,
The location is right off the highway,the shops clean and neat and set up nicely,spent the morning with them and you can tell I’d trust them with my trucks and my cars..
And it’s pet friendly!
I highly recommend them !”
“Went to shop for an alignment, tire and rim replacement, spare tire rim replacement, and tpms calibration. I couldn't be happier with the work they have done. It brought a big smile to my face seeing my truck looking so good and no longer pulling to the left, customer service was friendly and helpful. Thank you Reliable Auto Center. 👍😎”
“I experienced a very friendly helpful staff. They were efficient and they even got a deal on parts after the quote to help me out. They called to update me through out the process and answered all my questions. I have been here four times and all my experiences with everyone have been great. I’m from out of state and they have been taking care of me since last October. Good mechanics are hard to find ! Great place very transparent with their pricing and services I will definitely be back again. Thank you all for your hard work !”
“Was involved in a car accident and came here to have my car repaired. Unfortunately my car was a total loss, but the staff here kept me informed along the way and was extremely friendly and professional during the entire ordeal.”
“I felt very comfortable doing business here. The entire experience was smooth and stress-free, and Exy was friendly, professional and helpful. U really appreciate the great customer service from Jason and I would definitely recommend them to anyone.”
“Went in for emissions testing. No appointment needed, I walked in around 4 on Monday and there was no wait. The man that helped me was very friendly and quick. No issues whatsoever and highly suggest coming here for your emissions testing needs!”
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“John was very helpful and attentive and got the vehicle within a day of me deciding which vehicle would best suit . He was very thorough about going through the settings with me and how to adjust them and has responded Call that I have placed after the vehicle pickup.”