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November 2023 by Liana P.
very poor service today! first of all, there is never any fried chicken prepared which is what i came in for. second upon checking out i wanted cashback i followed the promts and completed my transaction. for some reason it was denied i showed the clerk that the transaction posted to my account. she was very mean and offered no explanation! i was told to call my bank. upon calling the bank she explained that stop & shop imediately reversed the transaction in the same minute it was posted. not sure why they would do this. needless to say, i had to drive elsewhere to retrieve my cash. i'm all set! i wont be back for a very long time!
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September 2023 by Marcy H.
Friendly staff, clean, and decent selection... for CT. It's an older store, but the best I've found in this area for a general grocery. They also have a can return right there, which is convenient.
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January 2023 by Tod J.
Sooooo expensive. Cream cheese over $7? Why stop n shop So many items are out of control expensive.
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August 2022 by Andrew S.
Ok, time to kill, I'll buy a tuna sandwich, open it, soggy lettuce, soggy bread on the bottom, not properly cut in half so soggy tomato goes on one side only, the other side of the sandwich gets no tomato, decent bread ... (the part that's not soggy) decent tuna,(not bad) ok now here is the kicker.... They are selling larabar 10 for ten dollars, ok as a diabetic, it's bad enough to take the extra sugar to cheat and have one bar, but the special only includes 10 for ten dollars, so for 1.59 you can have one bar. Is this in a way discrimination of diabetics? As no diabetic should be having 10 bars no way, no how, Anyway I think it's not really fair as they are trying to sell out the bars but only to people who can afford the tonnage of sugar. Anyway, doesn't seem right..
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February 2022 by Robert T.
This store is without a doubt the worst Stop & Shop in this area of Ct. I have to go to Norwich or Glastonbury Stop & Shops to find normally stocked items that Colchester for no reason runs out of. There should be a regular visit by a regional supervisor to correct the many problems this store has. It's a shame this store doesn't serve the population of Colchester properly.
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January 2022 by Steve Coffey
many times I've met some really nice/sweet underappreciated cashiers (normally a self checkout person) nothing but positive vibes for how busy the place gets
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December 2021 by Alan S.
Went is shitty Stop & Shop in Colchester Connecticut tonight. around 6:30pm. Did some shopping and realized I needed some American cheese from the deli. As I was approaching the deli and the area where precut deli things live, I noticed the one dumpy guy behind the deli counter blundering away. (Literally). I thought maybe I missed it and they closed but I could clearly see it wasn't closed down, meats still in the holding area, slicers still dirty. I hung around for 5 or 6 minutes (and someone else) took a number, so I decided I would call the store on my mobile phone. Customer Service twit answered.) I told her I was standing at the deli but no one was here to help us. She said she would page someone...she did...but after another 3 or 4 minutes no one came. (And there were several other employees within eyesight...none of them blinked an eye.) So I called back and this time she paged a manager over. Well bumble-dickhead manager came over and informed me the employee was on his break...maybe I could go do some other shopping and come back. I said all I wanted was some American cheese. I REALLY thought he was going to just hop back there and cut it for me but he said, "I'll go find out how long he has left on his break." And he walk away. And off he went, returning a couple more minutes later to inform me that the employee had about 4 minutes left on his break. I looked at my watch...it was 7:26pm. Deli-boy came lumbering back about 6 or 7 minutes later. I didn't confront the manager...but I should have: Really, d******** You can't cut me a pound of American cheese? At this point I'm the only customer (the other person left). Absolutely pathetic.
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November 2021 by Karina C.
I've been going to this store on & off since I was hired with my agency since 2014. We use this store to do grocery shopping once a week for our individuals who live in group homes. In order for us to make a purchase, we have to receive a special slip compensating us for the purchase. The last couple of weeks I've been going to the store and when I request the special slip, most staff seem to not know what I'm talking about and I'm often getting an attitude from the staff because they don't understand what I am talking about. What gets me most upset is the fact that I'm there every week & get treated with confusion & no respect. It's tiring & upsetting to go through every week. I had to let my manager know that I will no longer be doing her grocery shopping because of the way I am treated when I go.
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August 2021 by Mandy C.
So frustrated by this store. I ordered a birthday cake for my son's birthday and ordered buttercream frosting and my order was all wrong. Not to mention the cake was so dry!
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March 2020 by Candace Stewart Lamb
Staff is always nice, store is always clean and well stocked.
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March 2020 by Damon Braasch
need a better Goya selection.
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March 2020 by Sanna Piispanen
Need more toilet paper.
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February 2020 by Mirian G.
This stop and shop is my go to although I don't live as near as I used to. What I like about this one is that I can find all type of ethnic food/seasoning. It recently went through renovations and everything was moved around and it definitely will take some getting used as I was used to the way it was before.
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October 2019 by Dana A.
The produce is generally mildewed and rotting. I've tried going before work, after work, weekends and have not found a time when the produce is fresh.
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July 2019 by Nina M.
The bathroom was AWFUL. I went in and there was doodoo feces everywhere all over the way and toilet paper was scattered. The mirrors were filthy and the air in there felt like cancer. I almost threw up. Absolutely not, never again. Also, they once gave me a fake 20 dollar bill, like what the hell??? The dunkin pretty cool tho.
