This Verizon authorized retailer, Wireless Zone, is a one-stop shop for phones and wireless service. It offers the latest devices with Verizon network and 5G coverage for consumers and businesses, including smartphones, tablets, and home internet. The store is recognized for its award-winning customer service. Staff are described as very knowledgeable, helpful, friendly, nice, and great at explaining processes. Specific assistance included easily switching services, transferring information from old phones, providing a free phone, saving customers money, and expertly troubleshooting serious problems. This included fixing a replacement phone's update issue in under an hour and discovering a hacked account to reactivate a phone and direct fraud assistance. Proceeds from purchases go toward doing good in the local community. Customers report intentions to continue visiting for all cellular needs.
Been shopping here for years. Ran by great staff A+++
February 2024
My son's iPhone completely died and we had another one within minutes. Alex took care of us and I even upgraded while I was there. This was so simple and he was extremely knowledgeable which made this even better for me. Love it there!
January 2024
Recently moved to Colchester the girl helped me switch from Xfinity easily. They transferred my information from my old phone and I got a free phone. Shop here.
