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December 2024 by Kathy W.
Hired AWS for window replacement. Out of the three companies we considered, they were the most professional. Not the cheapest nor the most expensive, but the only company to provide an in-home demo of the actual windows we were purchasing. With such a big home improvement project, you want to feel confident that you made the right choice. Shortly after signing the paperwork, they sent someone out to measure. Then we waited quite a while for the job to be scheduled. Unfortunately, installation occurred during a weeklong heat wave. Yet the guys rarely complained, and spent four full days installing our windows. If I have any complaints, it's about their after sale customer service. The day our installation wrapped up, I noticed a slash in one of the screens, and was assured they'd order a replacement and have it sent to us. Three months later we still had no screen, so my husband and I started calling. Every call was treated as a brand new sales call and no one seemed to know anything about our replacement screen. Finally, someone came out and made us a new screen onsite. However, he re-screened it too tightly, and the frame warped. More phone calls and more confusion on their part made us feel like we were in the twilight zone. Ultimately, we took the frame to their office and they fixed it there, which was an additional inconvenience. Other than these few snafus, we're happy with the work.
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September 2024 by james kershaw
I had three doors with extensive rot. Whenever we had heavy rain water would come through all three of them. AWS replaced the three doors and removed all the rotted wood. We've had several heavy rains since then without having a leak. AWS replaced all three doors the same day and were very professional and courteous. What a relief it is to no longer have to worry about water coming through every time it rains! I would highly recommend AWS to anyone who wants a job done right!
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September 2024 by michelesoars
The process was professional from start to finish. The wait time for the windows was exceptional. When they came to install, it was done in one day. The windows are beautiful. I highly recommend AWS for all your window projects.
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September 2024 by Dorothy Ricks
Workers were very professional, clean and the did a great job, AWS 5, Star!
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September 2024 by Robert Shaw
Windows are every thing David Jud said they were. Installation went without a hitch. Every thing was so good we ordered additional windows.
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September 2024 by Eric Hansen
The product demonstration by salesperson Anthony was the best we've seen, including a sample of the window to be installed. The installation by a crew of five was completed in one day, with excellent results. The nine windows installed fit the look of the house and are a huge improvement over the old windows.
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September 2024 by Kimberly Spina
If I could give more stars I would! We had a few estimates planned for siding. One installer, who was independent and recommended by a friend, kept making appointments and then would cancel. Another independent installer, came to the house, didn’t even measure, just “eyeballed” the job, and said he would just go over the original siding and soffits. Very disinterested and never even called back with an estimate. AWS came out quickly. The salesman was efficient, brought samples, explained the difference between types of siding, insulation etc. he was so thorough! He provided an estimate on the spot with a rough measure of the house. We felt zero pressure but we ultimately chose to go with AWS. We chose the colors for the siding, trim, soffits. He was thorough with what the job would entail including the pricing to replace some of the rotted wood. My husband had a question a few days later and our salesman came out the next day and made the few changes we asked for with no added cost to us. The house was measured a few days later. We planned to wait a few months for the job to start because we had to replace our slider and an odd shaped window. When we were ready, so were they. We got on the schedule and the only delay was due to rainy weather that pushed other jobs back. The materials arrived when they said they would, as well as , the dumpster and porta potty (all included in the price) We were told 10 days to finish …they did it in 6. The crew were professional, polite, and cleaned up every day before they left. The foreman came out to inspect the job and by the next day, the few small things that needed to be fixed, were. I would recommend AWS over and over again. From start to finish, they were amazing. This was a big job and they did better than I could have expected.
On a side note, we had them replace two of our windows on the garage. Same efficiency and professionalism.
THANK YOU!!
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September 2024 by Laura Hall
Jordan and Chris did a fantastic job on my bathroom! Very pleasant, hard working and willing and able to answer questions. I'm very pleased with my new walk-in shower from AWS!
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September 2024 by Gina Wilber
Efficient work, accurate measurements, spotless site cleanup, fair prices, and friendly, patient technicians made our window replacement job stress free. AWS always for all our window and door needs
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September 2024 by Citrus Circus
If you're looking to apply here for a job, don't.
The first interview will go over well. However you’ll find during the second interview, they will interrupt you. I was made to prove how my experience was transferable and was given sighs and rolled eyes. I would be asked a question but I was often forced to end it prematurely due to her unprofessional behavior. It seems answering phones and scheduling appointments requires direct experience- even though they list it as an entry-level job.
Overall I felt dehumanized during my second interview with the head of the team for the job I was applying to. It was obvious she didn’t like me from the moment I sat down and was very keen on rushing me out of there.
On top of that, they will promise to call you back, and then dodge your phone calls.
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September 2024 by Steven Cook
Excellent work. Clean and professional. Bill was fantastic and handled any issues promptly. Windows and siding. Couldn't be happier.
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September 2024 by Anita Rupley
Excellent service and workmanship
Jordan and Chris did amazing work!
Thank you
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September 2024 by G & K Smulski
Working with AWS for our window replacement was a great experience. The product is beautiful & both the sales & installation staff was professional. Would highly recommend using AWS!
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September 2024 by Amy Fox
Excellent service. Windows were installed when scheduled and Mac and his associate (I don't recall his name) were wonderful. Our new windows are absolutely perfect.
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August 2024 by David Choquette
Great installer, David, was patient and professional.
AND VERY skilled and thorough, NO shortcuts.
2 sliding glass doors absolutely leak proof. Wow, great job.
