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January 2026 by Jo-Anne Callinan
Yesterday I discovered the back of my phone was starting to bulge. I went straight to AT&T in Cromwell..I couldn't be more thankful for the guy that was working there at the time. His name is King he helped me as if he had known me forever.. I admittedly know nothing about technology and he could have taken advantage of that but he worked with me to get the best deal for me. I look forward to seeing him again if there's something I don't understand about my new phone. Thank you King and the Samsung man that just happened to be there while I was there. I really appreciate both of you helping me. King I know you haven't been at this job too long ,only one month but your kindness, knowledge and willingness to teach and explain to someone like me made my day. I wish you all the best in whatever you do. Thank you King.
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October 2025 by n BRWD
Please go to the Newington CT corporate location. This 3rd party “authorized Dealer” really screwed up and caused a huge problem resulting in a phone that was not able to be delivered, billing for products never received and soaked up over 5 hours of my time trying to fix their mistake with no satisfactory result. Absolutely the worst service I have ever had.
Please go to Newington.
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September 2025 by Joe Cote
JP was outstanding! Not only did he shave hundreds off my bill, we left with a new 17pro and 25 ultra for free ( trade in value ) . I live in Middletown and I go to Cromwell Att instead of the one literally 1/4 mile from my house. 5 🌟 rating . Thanks for all your help!
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September 2025 by kathy Shimwell
JP worked with me and he was so helpful!
I so appreciated his patience. He was so kind and knowledgeable! Thank you JP!
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May 2025 by Rich Devman
I came into the store out of desperation after dealing with multiple chat sessions and multiple calls. Haris, the store manager took care of everything and got me up and running! I will go to the store in person from now on! Do yourself a favor and do the same thing! He will take care of you!
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April 2025 by Erika Johnson
Harris was amazing, saving grace for a very long difficult week. Will certainly return and send others!!!!
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April 2025 by Peter Vago
Will come back again!
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April 2025 by Julianna Vago Vago
The best
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November 2024 by Matt Parker
Great customer service
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November 2024 by Hannah Ace
Audrey was AMAZING. So polite, bubbly and just a great person overall to talk with. She should be promoted with that amazing attitude! $$$
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November 2024 by Al Sab
Haris and Vlad need raises. an amazing duo.
I recently switched to AT&T, and I couldn’t be happier with my decision! From the moment I walked into the store, the staff, Haris and Vlad, were incredibly welcoming and helpful. They took the time to explain all my options and found the perfect plan that fit my needs.
The setup process was smooth, and my new phone works flawlessly with great coverage in my area. I’ve also been impressed with the speed of my internet service—it’s reliable and fast!
Haris and Vlads Customer service has been outstanding, too. I had a few questions after setting up my account, and they were quick to assist me over the phone, making everything easy to understand.
Overall, my experience with AT&T has exceeded my expectations. Highly recommend Haris and Vlad to anyone looking for a reliable service provider, and a crazy amazing deal!
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October 2024 by Lori Nelson
Very helpful associates.
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August 2024 by Zakir Shaikh
Had a very good experience here. He was polite and honest, and got me a better deal than online.
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June 2024 by John Lunn
Great Experience highly recommend!
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September 2023 by Robert Gatehouse
Fantastic service. John the manager was informative, helpful and patient with all my questions.
