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January 2024 by Felicia Boyd
Very inexpensive and fast. Been going there for a couple of years now.
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August 2023 by Cryptic -
Horrible service they were rushing and left my nails in bad shape and never painted my nails fully they left spots without nail polish and they talk badly about you as well as how dirty their stations are It looks clean but the floors are dirty I don’t recommend going hereServices: Acrylic nails
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July 2023 by Gloria S
Cheapest prices in the area but they take forever and go do other people’s nails in the middle of your appointment.
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July 2023 by Jessica Gonzalez
My first time going, and my experience was absolutely amazing. They just gave another customer. I love my pedicure.
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March 2023 by Nola Reed
This is the second time a white woman walked in and was seen before me when I called ahead and was literally seated in the middle of my service. I hate living out here because of things like this. I was told to wait while she was taken care of for the second time!!! It’s close in proximity so I can walk that’s the only reason why I went back. But I’ll never be back.
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February 2023 by Melissa Pelletier
I had been going to another place in town for a few yrs until they did a horrible job the last two times and were rude to a client I sent their way. I have tried fancy salons and non fancy salons and none of that matters it is the service and their experience ! I walked into vivi nails yesterday because my old place butchered my nails. I showed them what I wanted and got exactly what I wanted . They also were very well priced. Not much conversation , but in all honesty when I get my nails done it's usually to pamper myself and I don't feel like talking a lot anyway LOL maybe it's just me. People don't let the higher end looking places fool you . Sometimes the smaller businesses are the best! I will be going back to Vivi!Services: Sculpted nails
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February 2023 by Melissa P
I had been going to another place in town for a few yrs until they did a horrible job the last two times and were rude to a client I sent their way. I have tried fancy salons and non fancy salons and none of that matters it is the service and their experience ! I walked into vivi nails yesterday because my old place butchered my nails. I showed them what I wanted and got exactly what I wanted . They also were very well priced. Not much conversation , but in all honesty when I get my nails done it's usually to pamper myself and I don't feel like talking a lot anyway LOL maybe it's just me. People don't let the higher end looking places fool you . Sometimes the smaller businesses are the best! I will be going back to Vivi!
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January 2023 by sandra bellinger
Have been going here for years. Yes, not the best. But always friendly and did an ok job. Went in a week and a half ago and took her 20 minutes to do a complete fill. I had a feeling I was in for problems. Sure enough. 2 nails popped off, 2 chipped and another broken. ( that one broke off right in front of them). She put the fill powder over the 2 that had popped off. Filled in the others. She charged me $20. I asked why, it has only been a week and a half. Her response was she repaired 5 nails. I said if they were done properly she wouldn’t of had to repair. She was convinced I should pay. Told her I would pay but would not return. She did not seem to care. I was there at 10 when they opened and left at 11. Not one customer and not one phone call. I can now understand why. Their service has gone way down hill.Services: Nail repair
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October 2022 by Yara F.
I had to find a nail salon VERY last minute and for some reason I only looked at google reviews and not on Yelp when I found this spot. If you care about your health DO NOT go to this salon. Extremely unclean, they don't sanitize anything, and the service was so insanely rude i was genuinely uncomfortable. They tried to cut my toenails with a cuticle cutter in a way that absolutely would have created an ingrown. They also tried to make me put my regular polished nails under the UV LIGHT which is just simply not correct, and somehow both my hands and feet turned out goopy and uneven (maybe from the polish thinner I noticed them Pouring into the color I chose?? Nevertheless I immediately went to CVS and got polish remover and press ons for my hands because that is how bad it was. Take it from someone who's family is in the spa business, run away from this place and do not risk it. It's cheap but absolutely not worth it even in a pinch.
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August 2022 by Jonelle Gray
I usually do not leave negative reviews because I understand how it can impact small businesses. But after my experience today I am left with no choice. I have been going to Vivi nails for almost four years. And every time I go, there’s one particular nail artist who is just plain awful. Her name is Hung, she has the worst attitude that I’ve ever experienced in a young woman. She’s always nasty towards me and I avoid getting her at all cost, but when I’m busy I take who I can get. She pushes, shoves and slaps my hand in rage. I felt very very disrespected, because I treat everyone there with respect. I also always leave very good tips. $15-20 every time on a $55 service. I have seen how she interacts with people of other ethnicities and the other staff included. The experience there today was one that I will no longer tolerate and I’ll put my money in the hands of businesses who are deserving. When trying to complain, everyone pretends as though they don’t understand English. Which I know they very well do. It’s time that these small nail shops buckle-up on their customer service. I plan to take this further and file a complaint. Because my money is as good as anyone else’s. I will be boycotting this janky place. And these women who treat black women poorly. And I don’t use those words lightly. Highly disappointed! But not surprised.
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June 2022 by Nicole Ramey
Prices are very good and I love my nails
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May 2022 by Amber Renee
Literally was just here 7 daysAgo!!Horrible service, They discriminate, and talkAbout while you are there like trash. Very rude and unprofessional. And let’s not mention the disgusting job they do.Will be reporting thisTo the BBB, Health department and Town Hall.Services: Manicures
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January 2022 by Heather M.
A quick, no-frills manicure at a great price! Vivis does a nice job so I always come here when I am in Cromwell. The gel nails always look nice and last.
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December 2021 by Tiffy C
I love Vivis. They do well everytime, and their prices are reasonable. They are my go-to nail salon.
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October 2021 by Sharae W.
I went there twice. My nails were HUGE and began lifting super fast. They didn't take the design I wanted into consideration and the design they chose came out horrible. When I finally found a GREAT place, the woman told me that the set Vivis gave me was scary. Thankfully she was able to save my nails & now they look amazing. I would not go there again. Cheap nails; makes sense why it's so cheap.