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December 2023 by Nicole O
I reviewed Liberty previously but my review vanished mysteriously. Liberty as a business is unethical. I had a checking/savings with them for nearly two decades. After fulfilling my contractual obligation with the local Planet Fitness and cancelling, my cancellation wasn’t processed correctly and the gym continued to bill me for 3 months fraudulently. I cancelled PF in person and because they were swamped at the time, (hence the incorrect processing) they didn’t give me documentation. I called Liberty, explained the situation, and asked the charges to be refunded. The rep immediately sided with the business and told me they couldn’t help me and that they wouldn’t even investigate. So Liberty Bank is in business by making money off of your life’s earnings, but they don’t have your back to protect those earnings when companies steal them fraudulently. Something to consider. Integrity is important. Brick and mortar banks are dated anyway. I cut ties with these guys and I’m making a killing in interest at Ally.
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June 2023 by Seth Mastrocola
Excellent customer service from the Bank Tellers up thru the Assistant Manager and Senior Staff. Very clean bank and very safe. Plenty of space to access the ATM without feeling crowded. Small sitting/waiting area with comfortable seats and small coffee table. Thanks for the help opening my Non-Profit Account!
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September 2021 by Lahdid A (Lahdid)
The manager is just disrespecful rude person, who stereotype people, think that a $25 skirt can make her a better person.Just dont bank here.
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April 2021 by A Lahdid
The manager is just disrespecful rude person, who stereotype people, think that a $25 skirt can make her a better person.Just dont bank here.
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June 2020 by Patricia Cronenberg
Wonderful customer service.
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April 2020 by Louise Toro
They are the fairest bank around.the employees are nice and very helpful. So glad I do banking with them.
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May 2019 by Tom P
Kind, helpful. I am in the process of moving, staff were helpful with ordering checks and due being in the middle of a move, they suggest that I get them delivered to the bank and would notify me when they arrived! They even printed me out a couple checks, in case I used the two remaining checks I had.
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May 2019 by ario phone
Good hours on Saturday, kind, caring and helpful staff.
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September 2017 by Pash P.
Today Monday 911 at 9:15 AM I went into the liberty Bank on E. Main St. in Meriden.Three tellers no one else to serve and I was told I needed to wait to be helped. I have not had a good experience ever with the manager in charge of E. Main St. Meriden. How can you take a phone call over a person standing in front of you is beyond me.