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November 2023 by Kaylee Doll
Best place around. So convenient they take my car while I'm at work so it's not taking time out of my day.
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October 2023 by Coleen Nims (chickenchick)
When you want your vehicle fixed right the first time, you bring it to ultimate. They aren't always going to tell you what you want to hear and they aren't cheap but you get exactly what you pay for, a job well done, attention to detail, thorough inspection and advice. They'll tell you what issues need priority or can wait and you'll drive away knowing your vehicle has been well cared for.I've been to many repair shops that had no idea what they were doing and didn't care. I've paid through the nose to not have my issues acthally resolved, which is what led me to ultimate. Ultimate fixed every issue right, and the first time. I will never bring my car anywhere else again
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August 2023 by David Modzelewski
Easy to work with, explains all work in detail and highly respectful. Even got me a loaner car for the day! I'd been doing dealer service for my new vehicle for the last 2 years and finally went back when that ran out. Forgot that going to the mechanic can actually be a pleasant and satisfying experience, thanks!
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July 2023 by Derek Wilbur
Everything is great about this business. Fast quality service. An awesome crew that is very experienced and personable. You won't go wrong with Ultimate Auto and truck. ?Services: Transmission
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June 2023 by Jeet Patel
Steve did a very thorough job diagnosing my car and provided a helpful report detailing all the work that needed to be done
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March 2023 by David Pakus
Excellent service, great communication, and no corners cut. Very happy with their work and will most definitely return for future maintenance.
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January 2023 by Carol Cranston
It is a fortunate thing to find a garage where the people are friendly, communicate clearly orally and in writing, and who take pride in their work. This is what I’ve found in my dealings with Ultimate Automotive in Cromwell.Service: General repairs & maintenance
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January 2023 by Lorelei Lawrence
I had a tire that kept going low and setting off the sensor so I went to Ultimate Auto and they removed the tire and realized I had a cracked rim, they got me a used one ( which was in better condition than my remaining three lol) the next day and put it on. Their staff goes the extra mile . Very satisfied!!!Services: General repairs & maintenance
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January 2023 by Enrique Edwards
Excellent customer service, Phil who is one of the representatives here accommodated us on transferring our tools from our vehicle making our day smooth . Thank you .Services: Oil change
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November 2022 by Albina Hannigan
I took it in for a routine oil change and I am so grateful that Steve and his staff always go above and beyond and check so much more while they have my vehicle. This is a reliable, honestly run business and I am grateful to be a customer. Many thanks for the opportunity to praise all the staff at Ultimate Auto.
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November 2022 by Nan O'Brien
I have used Ultimate since they were new at their old location on West St and followed them to Main many years ago. Always courteous, helpful and have continued excellent customer service. My car was ready hours before expected and having the free loaner is a blessing. One of the few places left that makes an effort to "know" me and my family.Services: Oil change
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August 2022 by Josefa Roman
Phil and his team are amazing, not only were they able to squeeze me in knowing that I have an upcoming camping trip but they also provided a work slip with pictures of the items that need to be worked on they did an amazing job in a short notice and quick timing. I highly recommend ultimate Auto truck and equipment for those who have any RV mechanical issues.
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July 2022 by Lorraine Hartnett
Awesome customer service.Great diagnosis and treatment of my sick auto !!She is better than ever thanks to you guys !!!Services: Auto water leak repair
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July 2022 by John Pierlioni
I have brought all of my vehicles to them ranging from heavy duty trucks to light duty cars. They have performed thorough inspections and completed repairs very professionally. It’s hard to find a mechanic you can trust nowadays, but I would not hesitate recommending and continuing to use them for all of my vehicle needs.Services: Exhaust
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May 2022 by Julius Sarfo
They are very dedicated to good customer care. They return my vehicle to my driveway when I'm unable to pick it up. They take care of me like a family. I'm have never regretted doing business with them.Services: Auto engine diagnostic