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January 2024 by Joan Briglia
I couldn't be happier with this shop. They took me right away, kept me informed and did a wonderful.job. they even returned my car washed and cleaned inside and out. Highly recommend them. Everyone was nice, especially Kitty.
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December 2023 by Sherry Zhu
They are very nice and explain everything.
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October 2023 by Peter
Do not take your vehicle here for insurance claims. They over evaluate the repairs to total loss to collect a quick deductible on a few minutes of work. Alex and Josh are incredibly unethical and practice shady business.
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September 2023 by Jenna Nielson
I had a great experience at Critellis! I worked with Josh and he did a fantastic job on my car. I had a few scraps on my front and some on my back bumper. They fixed and it looks awesome also cleaned it and it looks really good! I would definitely recommend going to them.
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July 2023 by Caitlin Sayers
I had a very pleasant experience working with Critelli's! My main contact was Alex and he was incredibly professional and kind. I met Josh (who I later learned is the owner) who was just as professional, kind, and generous. He offered to help me out when an issue beyond their capicity to fix meant I might need to hire to have my vehicle towed from their location to another. Luckily, that got resolved and there was no need accept his generosity but I was go grateful for his kindness (I'm sure he saw how stressed I was!). The work they did was great. They even filled my tires, washed and vacuumed out my vehicle (which was overdue and much needed). I would absolutely recommend using Critelli's. They were great!Service: Body & Trim
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April 2023 by Will Hennessy
I recently had some damage to my side panel repaired at Critelli's. From start to finish it was a great experience. Fair price, wonderful customer service and the car looks like it never had a scratch.Service: Body & Trim
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February 2023 by Millie Hepburn
The best service I have ever encountered- highly recommend!
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January 2023 by Julia Korell
Had my car here for repairs after an accident as it’s a network shop of my insurance. While the car was in their care for repairs to the trunk the back seats was damaged - not just stained - with some adhesive/solvent/resin, yet they refused to accept the blame for the damages or apologize for it. And had I not checked they wouldn’t have applied a new protector film on the bumper either, even though I had upfront specifically reminded them to ensure to replace that as well.
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December 2022 by Julia K.
Had my car here for repairs after an accident as it's a network shop of my insurance. While the car was in their care for repairs to the trunk the back seats was damaged - not just stained - with some adhesive/solvent/resin, yet they refused to accept the blame for the damages or apologize for it. And had I not checked they wouldn't have applied a new protector film on the bumper either, even though I had upfront specifically reminded them to ensure to replace that as well.
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November 2022 by Sarah T.
They have the best customer service I have ever experienced in this industry. Our parts were back ordered and they still got our truck completed on time. This included my multiple phone calls and in need of updates. Katie the office manager is incredibly patient, the father and son are very eager to please. Highly recommended!!!!!
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July 2022 by CHET HROSTEK
Fortunately our daughter wasn't hurt when her car struck an off road object. We called and the friendly receptionist took care of everything. They made the process simple, and communicated well. They stuck to the timeline and delivered on all promises. I would definately recommend this business for all of your collision repair needs.Service: Steering & suspension repair
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May 2022 by Kevin Ferraro
Very professional. Clean, neat, and organized work. Done sooner than expected. would certainly use again. THANK YOU!Service: Body & Trim
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August 2021 by Laurence Cote
I've been using Critelli's for over 25 years and I can say they do great work and run a clean, professional shop. They are attentive and courteous with their customers.
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August 2021 by David Greenberg
Very attentive to our needs and fast in their service. Thank you, Corry!
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May 2021 by Kevin Nadeau
My car came back looking like new. Excellent professional work. Great communication. Highly recommend this place!
