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September 2023 by Google user
\\\"I always find what I'm looking for at CVS, and the prices are usually very reasonable. I also appreciate the convenience of being able to pick up my prescriptions at the same time as my groceries.\\\" \\\"The pharmacy staff at my local CVS is always friendly and helpful. They've never made me feel rushed or like I was bothering them. I also appreciate that they're always willing to answer my questions.\\\" \\\"I love the CVS Health MinuteClinic. It's so convenient to be able to get a same-day appointment for a minor illness or injury. The doctors and nurses are always professional and caring.\\\" \\\"I'm a big fan of CVS's beauty products. They have a wide selection of brands and products, and the prices are very competitive. I also like that they offer free samples.\\\" \\\"I'm impressed with CVS's commitment to sustainability. They're always looking for ways to reduce their environmental impact, and they offer a variety of eco-friendly products.\\\"
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November 2022 by Kaleigh Sanders
First off I pulled up to the drive through at 8:09 am and the curtain was still closed and nobody opened it for the two minutes I sat there. Then I go inside and the curtain is finally open, and the lady at the front desk was very rude and disrespectful the whole time. I give her my name and information, but when she gave me the prescriptions and had me sign, it said I had no more refills for a brand new prescription order. When I asked her why she responded rudely “I have no idea call your doctor and ask” and then proceeded to tell me “I’m not done with you” when I tried to walk away when I thought I was done picking up since nobody else before me had to sign the stupid tablet a million times like I did. I will never be picking my prescriptions up at this pharmacy again.
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July 2022 by B T.
This place is really going downhill and I'm specifically reviewing the pharmacy. Today I was helped by Christopher. Helped is actually not the right word. I clearly explained that I was there picking up cancer medications for my father. I mentioned that I confirmed with the doctors from Danbury Hospital ahead of time that the medication was called in and available for pick up. I say that because we've had issues with CVS in the past, including today where they have called and left an auto message on our machine saying that medication's are ready and then we get down there and wait in a very long line just to find out that they are not. I asked him specifically what medications were available when he responded to me that Dad's medications were not there. He said neither one was there but that there was a medication waiting for my father but it was neither of the two I asked about. I gave them my father's information very clearly. Spelled everything out and was completely kind. Even got his doctor on the phone and they would not speak to them. Sure enough, one of the two medication's was there being held for my father. The other one was not due for a refill yet according to the pharmacist but they left us a message that morning saying to come pick it up. When your father is on hospice care and dying of cancer and you're afraid to leave for just a few moments here or there, having your time wasted like this is absolutely infuriating. Complete garbage pharmacy- or a really crappy employee- either way, what a joke. I even got my father's physician on the phone on a Sunday on an emergency call and Christopher would not speak to him. Additionally, for the medication that was ready, he would not help with setting up auto delivery. This is a service I have used for my own migraine medication and none of the drugs my father is on have any restrictions for auto delivery, as I was told by a CVS employee over the phone. So Christopher, you're an unsympathetic jerk. And you suggesting I would then need to come in the store to wait in yet another line after waiting so long in the drive-through line is ridiculous when I have to get back and care for my dad. This is the reason why healthcare is going to hell in this country. And maybe you should not be in one of the caring professions. You're not cut out for it clearly. Completely forgetting about the people behind the corporations. Maybe fast food is more for you.
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December 2021 by Emma M.
I came here with a friend of mine to pick up some things and print out a photo of a chicken and pick up some developed photos. I was able to snack on some Starbursts while she tried to work the photo printing computer which wasn't easy but eventually we got it to work. The photos were also expensive to develop too, but that had nothing to do with that particular CVS.
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November 2021 by Meagan D.
Another wonderful (sarcasm in my voice) experience at this location. Had my appointment for 12:10 today with email confirmation. Waited on the drive through line for 35 minutes just to be told at the window that they don't have me in the system. Showed my confirmation email with code and she said there was nothing she could do for me. Instead gave me a number to call. Called the number and they told could not do anything for me. HORRIBLE SYSTEMS IN PLACE. If you can't get it right, don't offer drive through testing at all. Last week they cancelled on me WHILE I WAS IN LINE WAITING! Time to contact corporate I guess to report these issues
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October 2021 by The U.
Honestly wish I could give 0 stars, place is an absolute joke and as pathetic as you can get. waited for 30-45min in the drive thru (only 2 cars a head of me) just so they can tell me that my medication was not ready and would be another 30min on top of the 2hrs that had passed already since the prescription was put in by my dr. Then I drove home which is about 5min down the road and I get a text stating my prescription is ready. They honestly don't care about they're customers and their well being, NEVER USING THEM AGAIN!!
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August 2021 by Karen K.
I have been shopping at this store in Danbury since it was built and was never so rudely waited on before like this morning. The man who waited on me was impatient and rude. There were two items I bought that were buy one get 50% off which rang up the correct way. I told him that there was only one on the shelf for one item so he gave me a discount for it but neglected to do the same for the second item. I could not find another one for the special price. He told me that there were plenty of them on the shelf. I said I don't work in this store and I did not see anymore. He left the register to look for another one and found one remarking that there were a lot of the product back there. This happens too frequently at this store, they don't have a second item for the special sale. I also asked for an item they are now keeping behind the counter. He was disrespectful with me because I tried to choose one but could not read the labels. Fortunately there are plenty of other places I can buy these products in town or online and not be treated like garbage.
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August 2021 by Tina Marie M.
Used this pharmacy for many years had to switch to rite aide its an absolute nightmare to get to the pharmacy way to many telepromps to get through rite aide is so much easier all you do is call press number 3 boom pharmacy answers quick
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April 2021 by Kitsune-Ichiro Gies
Just BAD
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January 2018 by Richard Wekerle
Horrible. Never have full script. Seems like they look for reasons NOT to fill your prescription when due. Manager is not above lying
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March 2017 by Myoung Park
cashier, pretending manager was ill trained or simply j***