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December 2023 by Carlos Gonzalez
After having me change some parts including radiator, coils, valve adjustment, change the gasket seals. My car died in the middle of the road just five months after making these fixes. When I took the car in a tow truck to the shop, they told me that it needs a new engine and they made me spend around $7,000.00 or more. This is More than the car cost for private sale.Thanks Jose.Service: Engine repair
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August 2023 by RUSSELL WEIBLE
They do really good quality work! And at a good price! ?
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December 2022 by John Hayes
Don't let the small entrance office area fool you. Jose is an extremely knowledgeable mechanic and very fair and honest. He first replaced my engine for a fraction of the cost that everyone else quoted. He did the job with outstanding results. The next issue I had with my foreign made VW had to do with electrical issues and diagnostic lights. Jose and Xavier figured the issue out quickly and made the repair saving me thousands of dollars compared to what Danbury VW wanted for the same work. Great place, honest business people! That is why he has been at this location 17 years.Service: Auto engine diagnostic
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September 2022 by Samantha Addonizio Butts
My family has had their cars serviced here for years because the mechanics are very talented and knowledgeable, the prices fair and reasonable, and the employees friendly and helpful. Consistently good service overall.Services: Oil change
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December 2021 by Larry Balaban
Awesome Work,Fair prices,friendly.Service: Auto engine diagnostic
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September 2021 by Luis Regus
It's really nice place to go fair prices very nice employees I recommend coming here
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July 2021 by Afrokid809
It's really nice place to go fair prices very nice employees I recommend coming here
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March 2021 by Randy Gobindraj
Great guys very helpful and honest
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July 2020 by Erica Smith
Only place I'll take my car for service!! Fair, honest, friendly and fast!! ??
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June 2020 by Rick Pena
Great job with brakes
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October 2019 by ian beaver
No feed back side wokers with attitude.
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August 2019 by Ahzee v2
Awesome and fast service!
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April 2019 by Catherine Minaya
Great people fast repair
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March 2019 by nyc-bird b.
Performance Imports in Danbury further reinforces the reason society has come to distrust used car dealerships and sales people. This place represents itself as a specialist in quality, high-end used cars from BMW and Mercedes. Do NOT trust them with any of their more affordable options. We purchased a moderately-priced vehicle here in the beginning of March and have had to perform significant repair on the vehicle since purchase. When asking about having a PrePurchase Inspection at an outside mechanic, we were told, "It's an inexpensive car, people who spend over $40-50K tend to get an inspection, but for this price range it is not normally done." We were "graciously" offered to inspect it ourselves on their lift, with their mechanic. Once on the lift, I pointed out that there was oil dripping from the pan. Once the car was back on the ground, the mechanic looked at the car and reasoned that since it ran clean (no smoke, a sign of leaking into the cylinders) and we saw no signs of oil in the coolant or coolant in the oil, then the most likely problem was the oil temperature sensor. When discussed with the sales person, she stated that they would NOT be fixing the leak. They had already scheduled to replace the front and rear brake pads and rotors before we had set foot in the dealership. This would later be stated that this was performed as a no charge service for us. No, it was their own planned service as it was needed to be able to pass NYS inspection for sale. I will say that the mechanic did find the serpentine belt worn and that was replaced at no cost. As for negotiation, there was none, take it or leave it. We went ahead and purchased the vehicle, more fool us. After weeks of inspections, multiple trips to two different mechanics including the use of florescent dye in the oil, the diagnosis was the leak originated from the head gasket. Upon contacting Performance Imports, it was re-iterated to us that the car was AS-IS, and they questioned the ability of the mechanics who diagnosed the vehicle. $900 later the car is finally leak free. The major issue with this dealership is lack of transparency and honesty. Two specific times I asked if the car needed any further repairs. Once when I first called about the vehicle, and once again onsite before taking it for a test drive. Both times we were told that besides the scheduled brake replacement, no further repair was needed. It comes down to one of two things: 1) they have terrible mechanics who cannot see an oil leak or 2) they knew about the oil leak and did not disclose it when asked. The car had been given a very thorough cleaning, including a steam detailing of the engine bay, therefore the lack of knowledge of the leak is not the probable answer. And thus, it leaves us with what we have come to expect from used car dealerships: lying, cheating, and doing whatever they can to sell a car. If, however, they did not know about the leak, do you really want to buy a car from a dealership that allegedly inspects the cars thoroughly and cannot see an engine oil leak? If such a simple observation can be overseen, what else would be missed or mis-diagnosed? We purchased an "AS IS" vehicle here and got burned. If you choose to not listen to our tale, and go here, GET YOU CAR INSPECTED from an outside source. Do not trust the staff here, they do not represent their vehicles accurately.
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March 2019 by Northeast Insurance LLC
Honest. Reliable. Excellent Service
