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March 2024 by Bhawna Gupta
The food was incredible. The best ice cream I have ever had. The staff were also incredibly nice and sweet, and wasn’t rude at all when we asked for a lot of samples. The lady working at the front was very helpful and very kind. Also, they have a ton of variety, so anyone can enjoy it. Plus, there is a ton of seating, inside or outside. Highly recommend… 10/10
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March 2024 by Gloria Dickson
Great tasting ice-cream, but the costumer service is absolutely disgraceful. The girls have constant attitude and not willing to answer questions. Being kind to customers should not be an ask. We've been coming here since 2010 and portions have gotten smaller, while prices stayed the same or increased. Very disappointed.
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February 2024 by Charlotte Gonzales
Double fun. The place to be at.
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January 2024 by Alice Chau
The first picture deceived me. Thought they have the bubble waffle, but no. Went because of that. Said only their city location has that. Also the potion is pretty small
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November 2023 by Lala Marin
Good ice cream good
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November 2023 by Ingrid V
Today I am there, excellent service and delicious ice cream ?
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October 2023 by Dana
Friendly staff. I went there a while back and their portions were wonderful for what they charged. I ordered a medium sundae with ice cream, caramel, and whipped cream. Their medium sundae consisted of a really tiny foam cup, a scoop of ice cream, a little drizzle of caramel sauce. Not a sundae at all. They should be ashamed at the prices that they are charging for what should be a kids size sundae for like 7 dollars. My friend wanted just a medium cup of ice cream. Basically, it's just a scoop of ice cream, and barely even filled the cup. I couldn't believe what they are giving for their prices. There are so many different ice cream places around and will definitely be going to other local ones.
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October 2023 by Alvord Family
Staff was friendly and helpful. We probably sampled 8 flavors between us. The icecream was great and atmosphere was fun.
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September 2023 by J D.
Excellent ice cream. Very creamy. I had a 2 scoop cone with Butter Pecan and Snickers.
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August 2023 by Victoria W.
Second time to this place in years. This is a large? Last time I got a medium and it was the same size so I got a large hoping it would be bigger but if anything it was smaller. Plus the ice cream is so soft. Very difficult to eat. Used to be more creamy. Seems like they are trying to cut their costs instead of keeping quality/size and just charging more like they should :(
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August 2023 by Iris D
Great customer service.We only had a crepe with strawberries ? & Nutella and it was delicious it pair well with our coffees.Love the ambience, place was super clean, and well arranged.Stop by!!
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August 2023 by Brian Cennamo
Delicious ice cream. Had flavors that my mom hasnt had in 60 year. She was in heaven
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July 2023 by John Cerullo Jr
Poor customer service/management of adolecent employees. We arrived 20 minutes before close and were told that certain menu items weren't available because machines had been shut down for the night. We then choose (2nd choice) soft serve ice cream which was 1) only partially frozen (soupy) and 2) fell off of two of the cones that we had purchased (forced to get a cup while ice cream was literally melting in our hand). We then sat down to try to enjoy our ice cream experience when the staff began to shut off the lights (5 minutes to close) and then asked us to leave (1 minute to close). Due to subpar ice cream and poor customer service, this was the last time we'll be going to Double Twister... even if it's the only place open.
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July 2023 by Elyse Ortiz
Maria was so kind and made our milkshakes taste great!
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June 2023 by Stacey
Great homemade ice cream. Love the peanut butter cup. A perfect place for ice cream on the UES.