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January 2024 by C R
My experience this far has been terrible. While the shoes are great price I have been waiting for almost two weeks for my refund. Long story short I ordered boots they didnt tell me they were ready for pickup in the store so they sent them back. But the issue was they told me they refunded my money and sent the gift card to my billing address which was NOT my billing address it was the store. They said they would contact the store and have my gift card sent to my home and I have yet to recieve it. Good shoes but scammy business.
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January 2024 by George Knezek
If you need shoes they have them.
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December 2023 by Melvin Peralta
The best footwear
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November 2023 by eileen polintan
Their selections are huge. Found the shoes I was looking for for a good price.
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November 2023 by Susana C.
I've come here several times. I've learned to order online instead. There's never anyone on the floor to help you, and if you do find someone they automatically tell you no they don't have it. I'm a petite individual and small sizes for some reason seem to never be in stock no matter the shoe or the brand. It drives me insane. But online they exist!!! Prices aren't too bad for the quality of shoes; of course depending on the brands you buy. And if your lucky and get coupons then you'll be better off (just look at the fine print).
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September 2023 by Robin M.
Amount of shoe styles and brand names are pretty good. Customer service not good in regards to one particular person I got. I was going to put his name but decided not to. He doesn't ever smile and the energy from him is so negative that I'm hoping to never get him in line again. The customer service is half the experience. If you're paying them crappy but want good things then your mistake DSW.
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September 2023 by Tanja St. Jean
It's been a frustrating experience for me due to difficulties finding wide, feminine looking shoes that are size 10 / 10.5, sometimes 11....It's depressing to see all these beautiful shoes...
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September 2023 by sharon churcher
A hole just appeared in the toe of a shoe I bought from DSW a few months ago and have worn maybe five times. A manager at their Danbury CT store refused to replace the shoe or refund me, saying they guarantee their items for 60 days and the hole is "normal wear and tear."
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August 2023 by Eric Schofield
Lots of shoes, mostly good name brands but sometimes sizes are limited and it's a toss up whether the shoe you want is actually going to be a good price or nothing special. It is always worth stopping to check in to see if there is something that works for you.edit: It's a few years later and yes, they've gotten better. The focus on having fewer random brands means a wider selection within one of the chosen brands and a deeper inventory so more sizes are readily available. This has become our first stop when we need shoes.
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July 2023 by Berta Frank
Great shoe selection.Disappointed with cashier today. He (J) was unfriendly and rude.Bad impression for costumers.
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July 2023 by Nicky Mirks
Neatly set up and the sales here are usually pretty good
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June 2023 by Erin
Great selection of shoes. All the employees I’ve encountered have been really polite and helpful. I always come here when I’m in the market for new shoes since there’s a 99% chance I’ll find exactly what I’m looking for. However, on the two occasions I’ve place an order to pick up at this store, I’ve had an issue. Once the shoes I was given were a UK 9 instead of a US 9 and most recently, I was given 2 left shoes. A little quality control goes a long way!
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June 2023 by Skyler Sheehan
Makeada was so helpful and professional today! She was so kind and sweet in helping with my purchases.
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June 2023 by Erin C
Great selection of shoes. All the employees I’ve encountered have been really polite and helpful. I always come here when I’m in the market for new shoes since there’s a 99% chance I’ll find exactly what I’m looking for. However, on the two occasions I’ve place an order to pick up at this store, I’ve had an issue. Once the shoes I was given were a UK 9 instead of a US 9 and most recently, I was given 2 left shoes. A little quality control goes a long way!
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June 2023 by c roy
If you're looking for men's dress shoes, I would Recommend DSW they have a great selection of men's dress shoes at great prices. They have sneakers and boots, but I think the selection of men dress shoes might be best in town and biggest.