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January 2024 by Josh M.
Set up a drop off appointment for alignment/oil change for 11am. Got a call 5 hours later telling me my oil change was finished, but the "alignment machine was down". Came to pickup my truck and I have been waiting an hour so far. Don't bother, bad location, bad service.
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January 2024 by Marie Grande
Firestone in Danbury is the most amazing place. Extremely trustworthy and the staff is also very knowledgeable and sweet. I have been going since I moved into Danbury at least 20 years.
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January 2024 by Vinod Jacob
They are very courteous and do the service on time and with excellent attention to quality.I got my vehicle back when I needed it. Highly recommend for any service
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January 2024 by Maria Galletta
Roy was fantastic! The work was done quickly and he was so pleasant every time I communicated with him.
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January 2024 by Dar Gar
$100 for an oil change. This is almost 2x the cost of the dealership. Firestone is convenient to my job so l figured it would be a good replacement for my dealership. I will deal with an inconvenience and go back to the dealership.
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January 2024 by Bill Palardy
Roy and Drew are stand up guys. They have helped me for years through 2 different vehicles. I recommend their service to my family as well as my friends. Drew helped me the past few times and he has been helpful, friendly, and cooperative to any accommodations that were needed. The techs are quick and reliable. I will continue to bring my vehicle there.
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December 2023 by Michelle Carvalho
The Danbury team do an amazing job!!!! They deserve a 10 and I rearly give anyone a 10
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July 2023 by Gail Fiegert
Was in a jam and they were wonderful! Very busy and still took the time to help me out..would highly recommend this place! Very polite and understanding...
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June 2023 by Jason Corso
Needed a tire replaced quick for a rental car. They called Avis, they got the approval, and they put a brand new tire on. I didn't have to pay anything out of pocket. And I was on my way in under an hour. Great job.
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June 2023 by Jerel J.
Gotta say, don't know how we ended up here. We were in Putnam Valley for an event, when we understood the severity of our tires. To our knowledge, we had a nail in the tire from the morning and got it plugged. However we noticed while getting the back tire plugged that one of the front tires were balding. We called a BUNCH of places for prices for tires and installation and Firestone in Danbury had the best price. At first, we didn't think we could make it to the shop in time for all four tires to be replaced, so we were okay with purchasing the tires and taking them back to our zip code to get them installed. However upon arriving to the shop about 30 minutes to closing on a Saturday evening, we happened upon the same representative we spoke with over the phone: Reese Simpson. He had the tires available obviously, but said he would help us out with the installation, being we were over an hour away from home and it was on and off raining/sleeting in the are (mind you it's June -.-). Reese explained that all of our tires were on their way out, and we had done the best thing, but was just happy he could help us. The pricing was exemplary, the service was superb, and the speed was shocking. We were on our way just before 6PM, closing time. Bottom line, with all the mixed reviews, if you want 5-star service ASK FOR REESE SIMPSON!!Please give Reese a raise or promotion. The man is the definition of a proper businessman/laborer. We cannot thank him enough!!!
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April 2023 by David Oliveira
Roy took care of us got us in on time and out quick. Communication the whole way. Will certainly give them business again based on this interaction. They went the extra mile to wrap our tires and make sure they stayed dry while we made some room to be able to take the old set with us. Thanks again.
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April 2023 by Zack Schwartz
Drew was honest and straightforward. Prices were fair and service was fast. Thanks
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March 2023 by NH CT
Unlike Brookfield dishonest in Brookfield Firestone, this danbury Firestone is good. The staff is honest and caring for ur vehicle and pocket needs, and they dont scratch your car like in Brookfield Firestone.
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March 2023 by Alan Brown
Always get a good job done . The staff is very professional and easy to work with
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January 2023 by Christopher E
Recently, my car broke down on the expressway while returning from New England. The tow truck driver suggested this Firestone and we were well-treated by the team here. Roy & Aaron served us well & I am thankful for their honest service. I highly recommend this location.
