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November 2023 by Deborah Maiolo
Honda of Danbury couldn't have been more welcoming, From being greeted at the door from my first visit to picking up my new car. My salesperson, Mark, made the process seamless. He understood my need and worked to get the best car for me. Thank you Honda for welcoming me to the family!
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October 2023 by ma2b16
Overall experience was great. Lilia Lopez was very helpful and patient with us. Never pressured us and let us take our time. When we were ready to buy the car she was very helpful in negotiating. The main reason I bought my Accord Hybrid was because of them allowing us to think about our purchase. I also dealt with Tony Delena who was also very helpful. Would highly recommend in the future. Thank you Lilia!
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September 2023 by Katie Rajcula
Just recently leased a new 2023 Honda Passport EX-L. I worked with Lilia Lopez from start to finish. She was phenomenal. Patient, and very knowledgeable. Left the same day with the new car and I’m in love with it!
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September 2023 by David Cyr
Tony Delena in the sales department did an amazing job helping me with my car purchase. He explained everything in a way that made sense to me and made the process very simple. Shout out to Honda of Danbury for their customer service. Visit Tony Fossum in service, he's knowledgeable and professional who goes above and beyond. Very happy with this dealership.
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September 2023 by Madelyn Pagano (Maddy)
Anthony DeLena is a number one salesman.He is very honest and caring. He gave me options explaining every detail. I felt very comfortable. I would recommend my Family and Friends to Honda Danbury and of course Anthony DeLena❤️ I would rate Anthony a 10!
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September 2023 by The Enthusiast's Shine LLC
Tony Delena in the sales department did an amazing job helping me with my car purchase. He explained everything in a way that made sense to me and made the process very simple. Shout out to Honda of Danbury for their customer service. Visit Tony Fossum in service, he's knowledgeable and professional who goes above and beyond. Very happy with this dealership.
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September 2023 by Jen C
Unfortunately, they advertise one price, but once you visit the dealership, they claim the car is no longer available and add a markup. This is why many Americans aren't buying cars. I'm unsure if it's because we're a Hispanic family, but it seems they felt the need to impose a markup of over $2,500 on the CRV and tried to sell me a more expensive trim. They always treat minorities and women as if we're ignorant about the industry.More than MSRP = MARKUP.
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August 2023 by Rob K
Made the trip from Long Island to purchase from Honda of Danbury. Overall it was a great experience. Thank you to Duane in sales and Braegan in finance.This was my first Honda purchase from Danbury but they treated me more fairly than one of my local dealerships, which I had purchased three vehicles from.Thanks for the smooth out of state purchase!
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July 2023 by Kelly Shaull
I've never been to a more friendly, spotless, and inviting car dealership. The service department staff is always kind and courteous. AND their wifi signal is really strong so I was able to work while my oil was being changed.I recently had to return a lease and look for a new vehicle. I was lucky enough to walk in on a day when Tony was working. Tony was THE BEST. He answered all my questions, gave me honest, straight answers, no BS, very friendly, and made me feel supported the entire process. I wasn't sure I was going to end up getting another Honda, but I did and it's all thanks to Tony. I'd recommend anyone looking for a new ride to stop at this dealership and speak with their staff. Thanks guys!
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July 2023 by Sharon Russo
Outstanding customer service .Manny was professional and kept me informed every step of the way on the status and delivery of my new car. Highly recommend Honda of.Danbury .
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July 2023 by Manny Pena
Was interested in a vehicle and exuded to take the hour drive. After arriving and test driving I realized I did not want the vehicle, so I found another vehicle and planned for another visit. After speaking with Tony numerous times and finally deciding on the second vehicle I go to ma bank and grab a check for the amount of the out the door cost as spoken with the advisor. The day I’m supposed to drop of check and leave with vehicle the car was “not able” to leave because it has an ac problem and a recall. For starters if the car has a know problem, why wait till a sale is pending to fix the issue? Considering it’s on the lot “ready to go”. Secondly, I was told Friday it will go to Acura and get the ac fixed and I was ok with that, just keep me informed. I was told I’d have an update on Monday. Well after numerous calls/messages and voice mails I finally get an update on Thursday, almost a week later just to be told they are waiting for a part and there is no real date as to when I could get the car. My problem is the lack of communication, the lack of urgency to the customer and also I wasted my time getting a certified check which I had to pay a fee for as well, just to have it sitting in a draw for a week in limbo not knowing what is going on. Cmon Tony, this has to get better!! All I ask is for clear communication and I can’t even get that, which is the bare minimum.
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July 2023 by Dustin Wade
Richard made the car buying experience effortless and easy with great communication during the process. So happy with our CRV hybrid.
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July 2023 by Ramon Henriquez
I received great assistance from Lilia, she was a true professional every step of the process. My vehicle had a bit of a lead time, but they came through weeks earlier. The experience from their team was great, I would definitely recommend them.
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June 2023 by Flo Dubek
Both Jay and Tony made the lease buyout definitely less stressful than experienced prior. Kudos to both.I have been using their service department as well, during the lease; will definitely continue to use. Service Advisors are extremely professional and friendly. Can’t say enough.
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June 2023 by Kelly Mullane
I've never been to a more friendly, spotless, and inviting car dealership. The service department staff is always kind and courteous. AND their wifi signal is really strong so I was able to work while my oil was being changed.I recently had to return a lease and look for a new vehicle. I was lucky enough to walk in on a day when Tony was working. Tony was THE BEST. He answered all my questions, gave me honest, straight answers, no BS, very friendly, and made me feel supported the entire process. I wasn't sure I was going to end up getting another Honda, but I did and it's all thanks to Tony. I'd recommend anyone looking for a new ride to stop at this dealership and speak with their staff. Thanks guys!
