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January 2024 by Mister Personality
There’s none in my area, so I go here time to time. You can find something for anyone when looking for a gift. This is my “go-to” store when I need a cheap item for someone with a small budget. It’s worth the drive here.
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December 2023 by Gregory Strong
Joined up with family for holiday pictures. Great experience and the staff was awesome!
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November 2023 by Ada Baez
I gave them one star because you can't just leave it blank. I scheduled graduation pictures for my son. This review is not to say JC penny has bad service. However, how do you provide a service such as "graduation photos" yet not provide, at minimum one cap and gown for the shoot. What are people paying for them! Don't state or sell a service of graduation photos. And if you don't provide cap and gowns, be sure to state that as a fine print!
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October 2023 by Harry Torres
I had to walk to the front of the store 3 times in order to page someone to the departmentWhen I entered, I asked if someone was available in the department as I wanted to order some Blinds. In the end, the manager helped me. However, I have to return to the store to place the order again, a waste of time..
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September 2023 by Mada ADMINA
Jessy was awesome and made the experience a lot easier than I was expecting
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September 2023 by Madeline Velazquez (Hija del Altisimo)
Love it lots of sales and great customer service!!
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September 2023 by Robert Pyke
Quality comparable to Lands' End with some great markdowns. Shopping online with free in-store pickup is most economical.
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September 2023 by Cora Rose
Customer service was really good. The young lady in the jewelry department did everything to assist me with my purchase.
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September 2023 by Eric Schulte
Looks like the store is in a constant state of remodel. Unfinished floors, temporary walls, closed escalator. Really surprised it's still in business.
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September 2023 by Victor Pagan
Hi is to expensive and customer service is poor need more work and more service.
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July 2023 by Noel Ortiz
It was ok, lots of sales
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July 2023 by John Kennedy
The photographer, Jessy was extremely professional. She was very nice, and took excellent pictures. Even though she was the only person in while we were there, she still did an awesome job, delivered great pictures, and was very nice.
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May 2023 by Bill T.
If you walk into JCPenney, you'll notice that the racks are far apart and there's a lot of empty floor space....it kind of reminds me when I worked at Miller and Rhoads back in the day and when we were going out of business and the racks kept shrinking and the floor space seemed to grow!But....what's weird here is that when we came looking for some clothes, they had a selection that rivaled Macy's and Old Navy (where we also went that day) and we ended up buying more stuff here than anywhere else. That's definitely a positive...it's nice to see they're still stocking the store, at least in men's wear. The mall has already lost Sears and Lord & Taylor, so it would be sad to see another anchor close.On the less positive side, it's hard to find people who work here. There are centralized cash registers and the cashiers really can't leave that area because they have to ring up customers. I've been in the store twice in recent memory and have never seen an associate on the floor. For me, that's not a big deal but for others who might need assistance, it's a drawback. It's clear they're trying to cut costs by keeping staffing to a bare minimum but I think they might be able to boost sales if they had sales people on the floor.If you need some men's clothes, this is a decent option in Danbury.
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April 2023 by Karen Frasene
Well organized,decent amount of clothing to choose from, very clean,service good.
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March 2023 by nina roman
Always get my basic tops here