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March 2023 by dale haas
Good place. They got us in right away and us back on the road
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March 2023 by Sue H.
Absolutely take your car here if you have transmission problems, or even suspected transmission issues. The Hyundai dealership noted that I needed to get my transmission serviced a few months back (car is around 78K, and I had already serviced it once before around 55K). I was skeptical, so I wanted a second opinion. I called Jerry's and they explained the policy- bring it in early morning, give them time to look at it and we'll go from there. They called around lunch with good news- nothing wrong with the car! I was curious why I would be told that and the simple answer was, " they wanted to make some $$$ off of you, but your car is fine." I will only go here for transmission issues from now on. I just wish they did more than just transmissions. Rare to find honest, affordable mechanics these days.
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September 2022 by Brian H.
Since my family and I moved to Bethel CT at the height of COVID i had been going to the dealer for all my car stuff because i just didn't know anybody in my new area. As a traveling Nurse I live in my car and drive about 40K miles a year through the Tri-State area and need maintenance etc more often than most others. I had been lucky enough local mechanic shop called Blackman's Auto and they are so honest and helpful. So when my check engine light came on i knew i had to get the car in there quickly. After the diagnosis it was the transmission on my 2019 GMC Yukon XL Denali(with 147K miles) and Blackmans recommended Jerry's Transmissions, another local place and boy am I glad they did. They car was towed in without an appointment and within 24 hrs I got the news that my "Trannie" was shot and would need to be replaced. The staff i met at Jerry's(including Jerry himself) were so amazing and just regular guys who happen to be experts in anything transmission related.....they have all been mechanics their whole lives(for multiple generations) and I felt so at peace with this place despite the stress of the whole situation. The work was done quickly, flawlessly, professionally and at a great price which was 40% cheaper than what the GMNc dealer was quoting me. Driving for a living can be very trying at times but this whole experience was made much smoother by a group of great people who will treat you right!!.
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August 2022 by Robin Bernath
We went in for a new transmission on our Honda Pilot. Jerry found out that it was only a motor mount we needed. Thank you for being so honest!Service: Transmission
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July 2022 by Derek Borg
I’m from Georgia basically 1,000 miles from home. I have a Ford F250 diesel that had a transmission issue. Jerry told me he couldn’t get to it until next week. When I told him my dilemma of being 1000 miles from home and that I would have to stay in a hotel during the time that was getting fixed he said come on in tomorrow morning have it in here by eight. Long story short he put me to the front of the wind fixed it and didn’t charge me a fortune. He his son Rob and the other guy that works there are great people I would highly recommend you go here before you go anywhere else
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July 2022 by ChrisTara Walsh
A very honest and accommodating business. I just got back from taking my car to diagnose a sound that I thought was a failing transmission. Both Jerry and Rob took time out of their day to test drive the car with me and give their opinion. I have no doubt they do great work and are an A+ in customer service. Down to Earth and genuine is getting increasingly rare these days. I would recommend them to anyone.Services: Transmission
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May 2022 by Arsenio Espinal
Haven't go to this place yet but answering phone service very a knowledgeable but requires visit to fully diagnose problem going to set up appointment then I would really say what there really made of but to start phone service is ? good
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March 2022 by Jim Stiles
We brought an old transmission to Jerry and he gave us his opinion and even a little education rather than sell us transmission rebuild that we didn't need. We need more honest people in auto shops like Jerry!
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January 2022 by Justin Renda
I've been told this is the go-to shop in the area for transmission work. Jerry was very friendly and honest. I would absolutely go back for service here.
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December 2021 by Phil R.
This week was the 4th time over the years I've brought a car to Jerry's for a possible transmission issue. Our Jeep was shifting gears a bit off, and we weren't sure what was going on. Rob and Jerry checked it out promptly, and Rob called a couple of hours later to let me know it was a false alarm. Not only that, but he took the time to give me a detailed education about this car and transmission which will be extremely helpful in the future in deciding how long to keep this car on the road. Could not have been more informative! PLUS - he refused to take any money since he didn't actually need to do any repairs! Transmissions are not something I (or most people) know a lot about. If I was told it needed expensive repairs, I wouldn't have known any different. You can trust them!!! Jerry, Rob and crew are good people. They are competent, professional, prompt, reasonable and just plain nice. You can't go wrong here! p.s. over the years with those three previous cars, two of them had real transmission issues and Jerry recommended NOT repairing them; the third was also a false alarm. So - they have never actually billed me for anything. Scary honest people!
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October 2021 by Beverley Oduola
Wonderful service I highly recommend
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June 2021 by Jose Maita
I was able to get my RAM 2500 with Iscander and he made the sales process smooth and easy. Highly recommend going to see him!
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May 2021 by Jeffrey Elliott
Excellent work and great people. These guys are the absolute best. ?
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December 2020 by John Vollmer
I have only had great experiences with Jerry's. Very honest and upfront. ?
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December 2020 by Arthur boivin
Good prices . Very knowledgeable