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April 2024 by george
Went in to purchase a suit for my daughter's wedding. Had two suits put aside on "hold" since was not sure of the color I needed. One suit was a sale item and the other was the last one in my size. Went back within 24 hours and the suits could not be found! Asked the store mgr. for a comparable suit to the one on sale at the sale price and he would not do it! He said that they were not going to give it away! Terrible customer service. This was totally their mistake and would not offer any compromise to the consumer.
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April 2024 by Andrew Marchionni
Daishon Dabbs was an excellent representative for our wedding party. He was able to put together a group order and provided top notch service. Highly recommend Daishon for your wedding suit needs
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March 2024 by Ralph Wescott
From the moment I walked in the door until I left, Paula was very attentive and helped me pick out just what I needed. Very professional and customer service oriented.Thank you! ??
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February 2024 by Jeremy Dougherty
Finally decided to try Jos A Bank of Danbury and it wildly exceeded my expectations! Very nice selection of formal masculine clothing, and prices were reasonable, including clearance items! Staff were kind and informative, but not pushy, which I was concerned about prior to trying the store. Give this location adjacent to the mall a try!
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November 2023 by Richard B.
Thank you very much to Paula and Dayshawn for their outstanding service.My son and I arrived on Oct. 28th to buy a suit for my son. We needed it for a Nov. 3rd wedding. So, right out of the gate, we put JAB and Paula on the spot with a tight deadline. Paula found us a great suit, but the correct trousers, which would need to be hemmed, weren't available onsite. She ordered them shipped to us with delivery expect on the following Wednesday. To our pleasant surprise, they arrived on Tuesday; unfortunately, however, they were the wrong size.When I called the store, Dayshawn, the store manager received my call and told me he would order a pair for overnight delivery to the store from their warehouse and would also have a sister store (in Rhode Island) overnight a pair to my house just to be sure. Both pairs of trousers arrived on Thursday and Paula had one pair hemmed for my son on the spot.In every business "things happen"; but, it's how you respond to those situations that defines the business. I could not be more pleased with JAB, Paula, and Dayshawn for stepping up on a moment's notice to solve a problem for their client. Top notch results from a client-oriented team. Thank you!!!
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October 2023 by Mark Roth
Stopped in looking for some fall clothes and could not help but hear the loud, long political conversation at the register. Heard it all over the store. If the person ringing it up wouldn’t have kept it going the loud mouth customer would have shut up but it was was a back and forth. I don’t need that when I’m shopping. I left.
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September 2023 by Peter Harman II
Great service. Wonderful selection. Classy joint.
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July 2023 by Rich Burns
Only gets 4 stars because I hate being asked can I help you soon as I walk in, otherwise good selection and reasonable prices.
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June 2023 by Tom Gubernat
Helpful staff and excellent suits! the quality is worth it in the long and short term.
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June 2023 by Chris L.
Mark was very thoughtful, patient and professional in helping me source a shirt/tie combo for a last minute business trip. Thank you Jos A Bank and thank you Mark!
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June 2023 by John Reynolds
Totally disappointed by jos a bank in Danbury. I called a head to see if the had big and tall sizes. I needed a suit for a wedding. I was assured they did. When I got there I was treated rudely by an older sales person. He was helping multiple people. He was very snarky. I finally found a suit that was ok. The jacket fit but they had to order pants and would have to come back. When I went back the second time the pants did not fit, they were too short. They had to reorder them and I had to come back. I then called ahead to see if the new pair of pants were there. I was assured they were. I took a day off work to go to store and when I got there no pants, just the same old pair. I ended up returning the sour and shoes. I wasted 3 trips there was lied to and treated poorly. I also took a day off work. My advice is go to a more upscale place that will treat you better. I will never set foot in this store again. I also called customer service but they weren’t very helpful.
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June 2023 by Tom Guber
Helpful staff and excellent suits! the quality is worth it in the long and short term.
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January 2023 by David Barnhart
I’ve been shopping at JOS A BANKS for about 25 years. I recently dropped into the branch in Danbury. Sush a joy. I quickly found the corduroy jacket I’d been searching for. Very attentive sales lady reminded me of the kind of service that makes shopping for clothes easy.
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December 2022 by Matthew Silverman
Jimmy Christos was amazing helping us get ready for a wedding on New Years Eve! The navy tuxes couldn’t look better and his help was incredible!
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December 2022 by Jose M.
I couldn't believe the friendliness and courteous treatment I have received. I was quickly assisted by the manager Aidan. Great positive attitude and knowledgeable I will definitely recommend
