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November 2023 by Ronald Ross
I went to Leslie’s looking for pool closing supplies and several parts. One of the employees helped me out and found me everything I needed. Thanks guys !!
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August 2023 by Amy T.
Michael at Leslie's Pool Supplies in Danbury was kind and helpful when I was looking for a particular testing kit. He helped me figure out how to order what I needed, and even gave me a few test strips to use while I waited for my online order to arrive. That is going above and beyond. Thank you, Michael!
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August 2023 by Fabianna Canelliz
Don’t bother using this place. My husband and I went there a couple days ago maybe two mins after they said they had close but there was some people still there. The doors were still open too. My husband had the water to get tested and we have been using this store for a couple years now. They told my husband they can’t test it bc they are closing. To come tomorrow if he wants help. Like wow, they were still open with people inside and they didn’t want to help us. And we have been using this place for a while now. We had to leave, we no longer will be using this store with unprofessional staff. We are back at using hatcity pools instead. Terrible service.
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July 2023 by Andrew K.
I brought my pool pump because it was leaking and failing, Mike took it apart right away, replaced the gaskets that were causing the leaks, gave me advice on further action and charged me only for the parts. I was out of the store within 1/2 hour with a working pump an able to travel the next day. Great service and pleasant attitude, also a well stocked pool store
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July 2023 by Tyrell Davis
Went in to purchase a few items for my friends pool. Absolutely amazing service. Mike and Rob are top notch and extremely knowledgeable. Highly recommend.
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July 2023 by Jerry Leone
My wife & I went to The Danbury Store today. EXCELLENT KNOWLEDGE, EXCELLENT service, excellent AAAA
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July 2023 by Jim C.
I've been going to Leslie's Pool Supplies Since they opened in Danbury. They always have the friendliest most helpful employees. Mike is a real stand up guy who always has an answer for any problem.
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June 2023 by Carole G.
After going to Leslie's for a few years for initial water testing I found that they do not give the correct information or try to over sell you on products. On one test they said that I had a HIGH level of phosphates and based on that level I would have to completely drain the pool again or at least get half of the water out. I looked online for a phosphate remover at heavy levels and found something. Since Leslie's had such a bleak forecast for me I did not think it would work but was worth a try. Well, within a week my phosphate level was totally normal and this year when I opened the pool once again normal. I am now dealing with a smaller pool company and they have told me that they get many complaints about Leslie's and they have heard the "you have to drain the pool" from many customers. Will not go there any longer.
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May 2023 by Thomas Kenny
I had a very positive experience with Leslie Pools today. I had a ton of questions and Rob, the assistant manager, was able to provide me with exceptional knowledge and professionalism. He answered all my questions with great patience.
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August 2022 by sengelbr
The folks at Leslie are great, open and transparent. They are always attentive, willing to help and knowledgeable. When they don't know something they say so. The store carries most everything I need. Overall very good experience.
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July 2022 by rich groski
Parts not available
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October 2021 by M D.
Mike and his team are fantastic. They went out of their way to help me out with a pool cover issue and are also great to deal with for everyday pool maintenance as well. Highly recommend.
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July 2021 by Laura F.
They really weren't helpful and they were not busy at the time. Maybe having a bad day? My first time in that store. I told him my problem, all he did was check the water and give me a printout. My main issue was my pool is green. I showed him pictures but he was disinterested. Told me to decrease the ph but not how much soda ash to use so I had to figure it out myself. Never addressed the green problem. PH is fine, pool is still green. I'm ready to demolish my pool at this point because 6 weeks after uncovering and hundreds of dollars (actually over a thousand since I bought a new filter from Leslie too, plus running it around the clock) we still can't use the pool. Didn't have a great experience at this store. It was like I was bothering him.
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June 2021 by Lucas Alves
This company and Mike the manager have been amazing to deal with. Scored an great deal on a pool heater (check for sales). Mike was more then accomdating getting the order complete. He also helped with a broken union fitting inside my pump. Talk about great customer service. Leslie pool earned a customer for life! Thank you guys!
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June 2021 by Craig Van Roekel
The employees at Leslie's are great. They take time with each customer to answer their questions. Never feel pressured to buy products. Being a new pool owner I'm grateful for the service they provide.