Lids offers a wonderful shopping experience with friendly and helpful staff. Customers appreciate the smooth process of redeeming points and the wide selection of hats, including options for custom embroidery. One associate received praise for going above and beyond, while another was recognized for exceptional service, impressing even international visitors. Angie, known for her perfect custom embroidery work, has left a lasting impression on customers, who express excitement to return. With various styles and engraving options, Lids is a popular choice for seasonal hat shopping.
Really nice selection of hats and licensed merchandise! I grabbed a couple of ’47 caps and a Dodgers lanyard, and I’m really happy with the quality. The staff was friendly and helpful, and the store was clean and easy to browse. I’ll definitely be coming back!
April 2026
They haven’t had newer stock on hats that you can get prints and embroidery on. But still chill place.
August 2025
Wonderful experience redeeming points - associate did it quite smoothly. Got a NY Giants velcro cap right in time for the new season
