Lids offers a wonderful shopping experience with friendly and helpful staff. Customers appreciate the smooth process of redeeming points and the wide selection of hats, including options for custom embroidery. One associate received praise for going above and beyond, while another was recognized for exceptional service, impressing even international visitors. Angie, known for her perfect custom embroidery work, has left a lasting impression on customers, who express excitement to return. With various styles and engraving options, Lids is a popular choice for seasonal hat shopping.
They haven’t had newer stock on hats that you can get prints and embroidery on. But still chill place.
August 2025
Wonderful experience redeeming points - associate did it quite smoothly. Got a NY Giants velcro cap right in time for the new season
May 2025
Came to this location today 5/10/2025 the young man who was working alone went above and beyond to help and was very kind I wish I would of got his name so I can make sure he gets the recognition for this review ;-)
