Quest Diagnostics in Germantown offers a range of lab testing services, including COVID-19 antibody testing by appointment, with restrictions for those experiencing symptoms within the last 10 days. The facility provides routine lab tests, drug screens (DOT and non-DOT), urine and hair drug tests, glucose tolerance tests, and pediatric specialty testing. Appointments can be scheduled by calling 877-868-2191. The location is in a building to the left of the Germantown Fire Department, with check-in at a kiosk past the second door, which is accessible for visual impairments using a three-finger swipe. The check-in process is somewhat impersonal, as there is no staff present in the waiting room, but staff members are kind and helpful if visitors need assistance. Patients have reported positive experiences with staff going beyond expectations, especially when delays occurred due to insurance issues or faxing errors. The nurses and technicians are described as patient, efficient, and friendly, making even uncomfortable procedures more tolerable. Early morning hours offer added convenience, and the overall process is well-organized, despite occasional waiting times. Many visitors appreciate the staff’s kindness and the facility’s quick, efficient service.
I was taken in early, there was an issue needing to be resolved with insurance, so they paused my session while I went out to call insurance. A very positive experience!
February 2025
Quest and location perfect for me. The center is very clean. The staff professional and dedicated to my care .
January 2025
Best range of appointment times. Nice phlebotomists with nice attitudes
