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May 2023 by Joanne Rowe
I can not recommend this Swarovski store enough! Great customer service…knowledgeable, friendly, and helpful!This store will remain my go to for Swarovski pieces.The store manager, Jessica, went above and beyond, offering & expertly repairing my bracelet’s in time for prom! So grateful! :)
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May 2023 by Gabriella Rowe
The customer service was amazing, the staff was so kind and helpful! The manager Rebecca was also amazing! Highly recommend this location for Swarovski!
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November 2022 by Robert Sal
Pretty store. Lots of nice glass figures. Polite staff.
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July 2022 by Raul Lajara Robles
Today was my first time going to Swarovski and I had a wonderful experience. Being there in person, the Jewelry and the Crystal's were Elegant and Gorgeous. Crystal Expert Stiljan was so amazing. Stiljan was so great providing Information about the Jewelry and crystals; Also information in general about the company. I loved how Stiljan was very enthusiastic and encouraging, it made me consider to buy Jewelry from the store in the future. It was a charming and impressive experience that makes me want to go back in a near future. Again Thank you to Stiljan for such a good service. I'm very thankful for the service that me and my mother received.
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July 2021 by Haydee Lopez
This place is lucky that it even gets a star. I came to this store last week to buy myself something nice. I was not greeted, nor was I asked if I needed assistance the entire time I was there. I felt very uncomfortable because I was being watched by an employee. The glass cases were so dusty and filled with many fingerprints!!! It’s as if the glass hadn’t been cleaned in a long time. I will not be coming to this store ever again!!
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July 2021 by Stephanie Hosier
Love this store!! The associates are so kind and courteous every time I come in. They helped me find the perfect gift for my sisters birthday. Beautiful store, great product!!
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July 2021 by Ms. Martinez
Swarovski you can do better! With such a prestigious brand you would expect your experience to be of that caliber; However, it appears that Swarovski needs to invest in hiring/training of their staff! Completely unprofessional and not very friendly. Staff just wants to make a sale and did not meet the needs of their client. I will not be returning to this location until the staff has been replaced! Not worth my money or time. Swarovski you need to step up your hiring qualifications because this location is failing you as company and me as a client.
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July 2021 by llj H
DO NOT COME HERE!!!! This place is disgusting!!! I was going to go in today to buy my mother a nice little bracelet for her birthday. I was about to walk in and heard the two ladies that work there arguing!!! How unprofessional!!!! This store is horrible!!!! Every time I come here the associates always look dirty, dishelved and never looking like they want to help you, there is always an attitude. It’s a shame you have people like this working for such a pretty store.
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July 2021 by Robert Huiett
Staff was incredibly helpful! Store-front was clean, and they helped me find the perfect gift for my sister.
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July 2021 by christian Obrien
Everyone here is lazy and no one ever wants to help you here, every time I come into this store there is no one there to greet you like in other Swarovski stores and you basically help yourself until they decide to come out from the back. Just horrible and thwy always make you feel unwelcomed!
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July 2021 by Logan O'Brien
I was extremely unhappy with the service that I received! The cases all had smudges on them and one of the lady’s there not only smelled like cheap perfume and horrible body odor, her hair was an absolute mess she also had a very negative and lazy attitude about herself! I will never shop in this location ever again! If she doesn’t like her job working in a retail setting then she shouldn’t bother working at all!
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July 2021 by Chriss Drippy
This store is horrible the staff has absolutely no training in customer service and their extremely rude!!!
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May 2021 by Jaylynn Morales
This location is disgusting!!! When I walked in there was nobody there to greet me after a few minutes someone came out from the back. The lady that came out seemed very unhappy as if I was bothering her. The glass that holds the rings and watches were extremely foggy and dirty.Full of finger prints . I will not be coming back to this location ever again!!
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May 2021 by Jennifer Lopez
I was at the Danbury location Friday evening. And the young lady that was there was not helpful at all. She completely disregarded me and had a horrible attitude. I don’t understand why work in retail if you aren’t going to be attentive to your clients. I was very disappointed and will not be returning to shop at this location.
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May 2021 by linda inca
Today I went to the store to buy myself something special for mother's day, the associate did not acknowledge me, I felt that she didn't want my business, she did not looked professional and definitely under staff since she was the only one there (this was in the morning) so far a bad experience.
