April 2020 by Tibetan P.
My husband is a well respected businessman & Retired Veteran,who is coming out of retirement to aid in whatever means possible at this terrible time in the world.. My husband went into this Rite Aide last week to pick up toilet paper,paper towels & water bottles. Upon seeing the price for 6 rolls of toilet paper at a whopping $14.99, my husband questioned whether the price was correct or not..he was told by the manager , yes, it was the price. My husband thought it to be price gouging,as it is rather high,especially considering we're in the middle of a pandemic. Rather than make the price a bit more affordable to charge $14.99 for six rolls of toilet paper is a sin.THE MANAGER on duty proceeded to call MY HUSBAND an A**HOLE, my husband was flabbergasted,he dropped the 24 pack of water on the floor and THE MANAGER THEN called MY HUSBAND a D*CK. My husband got online (reluctantly,but needing to take care of his family decided to pay the price & seriously swallow his dignity ) the woman in front of him online thought it'd be a good idea to tell my husband to"SHUT THE F*CK UP AND JUST PAY IT". My mortified husband paid for these three items and left,to where I was waiting in the car. After telling me what happened I promptly took the items & receipt & returned them, I received $26.54 for 6 rolls of toilet paper & 6 pack roll of paper towels,we kept the $10.00 24 pack of water.While I was inside completing my transaction I heard this manager & other customers discussing what had happened just then. The manager spoke derogatorily about my husband & I left.While in the car waiting for me, my husband went ONLINE TO RITE AIDE CORPORATE to REPORT this MANAGER (I reported the price gouging to the Connecticut hotline for this action) I have spoken to the district manager once when she called on the following Tuesday March 31, the incident took place on March 29 at 3:54pm.The District Manager said she'd need " to investigate" the said incident & get back to me. She did not,I called her yesterday April 1 , when she then told me her & her superiors were still "investigating", as if I were lying? She informed me there is no audio tape available to which is VITAL to their "investigation" along with "witnesses". I'm sure the employees will tell the truth & not fear for their jobs.Store # 0140430 Germantown RoadDanbury,Ct 06810Register #3Transaction # 7728933/29/203:54pmThere are no words after my explanation to why I've written this review,I don't believe more is necessary other than COMPLETELY DISGRACEFUL,TOTALLY UNACCEPTABLE, BEYOND UNPROFESSIONAL AND VILE.*SIDE NOTE* we left RITE AIDE and went to TRADER JOES on Mill Plain Rd & paid $3.99 for a six pack of toilet paper.
