Grace Nails & Spa has received mixed reviews from customers. Many appreciate the friendly and patient staff, noting that the nails are well done and the massages are excellent. However, there are significant concerns regarding the quality of service in recent visits. Several customers reported rushed treatments, particularly during pedicures and manicures, which left them feeling dissatisfied. Complaints include incomplete services, such as uncut cuticles and lack of attention to detail, with some technicians seeming more focused on their conversations than on the customers' needs. One reviewer described a specific incident where the technician was rude and dismissive, leading to a disappointing experience. While some customers enjoyed their first visits, others have decided not to return due to the inconsistent quality and perceived unprofessionalism. Overall, Grace Nails & Spa offers a range of services, including manicures, pedicures, waxing, massages, reflexology, eyelash extensions, and facials, but the recent experiences have raised concerns about service consistency.
My friend recommended this store to me, and when I first came, the staff were very friendly and patient. The nails they make are very nice and the massage is also excellent.
February 2024
They are really nice people who do great work! Get to know your techs, they want you to have a good experience!
January 2024
Amazing! Very nice people, super hygienic, great work!! New spot for sure! Will be back to try other services!
