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January 2017 by Catherine O.
About once a year i find myself needing a personalized baby gift. Monograms off Madison has a great selection, however every year when i place the order im reminded why i have avoided this store for an entire year. horrible costumer service - i ordered an item in November and still have yet to receive it. the store took no blame for the delay and didn't even bother to apologize. i guess my Christmas gift is going to be more like a valentines day gift. i will never use this vendor ever again.
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January 2015 by Marie M.
Great place to get a personalized gift! The store is cute and the staff is very helpful with picking monogram styles. So many great gifts! I would definitely recommend it to anyone shopping for that extra special gift for someone!
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November 2013 by Liz M.
The owner and staff are extremely disrespectful, judgmental and unprofessional. I can't remember the last time I was spoken to so rudely. While their products are cute, they are overpriced and not worth the trip. I will not go back and would recommend others against visiting this store!
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April 2013 by Melissa T.
I will never go to this store again. Both the owner and the staff are horrible. They are like a bunch of spoiled teenagers who have never had the word "no" said to them. The motto, "The customer is always right," definitely does not apply here. Question a thing about one of their overpriced products, and they will lash out at you and even talk about you behind your back to other customers! I have been a Carnegie Hill resident for over 20 years and have never experienced such a lack of professionalism in a store here. Don't go!
