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“These guys saved my a** on a little 200 mile adventure from Mass to NYC. I purchased my Aprilia Tuareg in Massachusetts and was going to ride it back. It's a bigger, taller and different bike than I'm used to riding. Well, lo and behold, 30 miles in, I tipped it over at a stop sign on a hill (no surprise really). Picked all 470# of it, and noticed the shifter pin had sheared off. (This is a known thing on the Tuareg.) Now I'm screwed. I'm in some back road in CT, 170 miles from home. Thankfully, I had cell service and found Metzger Moto Worx, 6 miles away. I call them and they say they are swamped (cuz it's summer) and prob would take a day and they don't do Aprilia anyway. I try calling another place. I'm considering getting it towed by my insurance. I decide I'm just going to limp it in 1st gear to Metzger and I'll just stay overnight if possible. I show up, super hot (it was 95 and humid), a bit freaked out and humbled and they were SO nice. They had actually tried to call me back to see if I needed to be picked up. Immediately, they look at the issue, wheel the bike back into the shop and jury rig some bolt to fit and get me back on the road in no time. It was the kindest, most amazing thing EVER. Thank you to the client who prob got bumped a little so they could help me out. I was able to get home w/o any other issues (figured out how to get my foot down on a taller bike). To Jim, Lance, Max and Harry, THANK YOU SO MUCH for your time, generosity and skills. It was so nice talking with you and you really did save me. They also gave me a sticker and a tank top! I'll never forget this. <3”
“After the front end of my car was heavily damaged by another vehicle while it was parked, the police officer who arrived on the scene and opened my case recommended NEC Body Works as the only place in the area that he would bring his car to.
I now see why.
The level of professionalism and courtesy extended by Dave and his crew in dealing with the fine details involved in restoring my car to its previous condition was not something I expected or have experienced before.
Additionally, Dave navigated what turned out to be a rather complicated insurance related issue with patience and grace.
My experience with this shop was nothing short of truly exceptional.
I would give them six stars if there was a way to do so.
This is absolutely the place you should bring your vehicle the next time you are involved in an accident.”
“Knowledgeable friendly staff and very fair pricing. On items like brake pads I can get a mid grade OE style part at NAPA for the same price other stores in town are selling economy junk parts.”
9AM - 2PM
12 Norwich Rd Unit A, Plainfield
Auto Parts
“Very helpful. Looking for something specific and the service personel were very helpful with finding it and always seem to have the product im looking for on hand. Also let me know how to install an item. I highly recommend NAPA auto parts store. Well stocked, personel helpful, and pleasant atmosphere. Thanks for all your help.”
“Went in to grab a bit of oil to last until I get it changed. Alex(possibly Adam but pretty sure it's Alex) helped me find what I needed and didn't just go for the lost expensive item or try up selling me, awesome customer service. It's actions like this that will make me come back for any other issues. The oil cap was on extremely tight and went back on to ask for a tool to help get it off. Alex got the right tool and instead of just passing it to me, he came out and unscrewed it himself and assisted me in pouring the oil. Alex really went above and beyond and a good review was the least I could do. Go talk to him, he won't let you down!”
“What a fantastic couple! I am not from the area and got stuck at a gas station, unable to open the door to my gas tank and they were the closest autobody shop nearby. They were so helpful and took care of my vehicle right away. If I didn’t live an hour away I would use them for all of my autobody needs, he was knowledgeable and quick to help.. and his wife was such a pleasure to talk to while I waited. Truly, a great family owned business.”
“They replaced the drivers side of my Grand Cherokee front to back. Did an excellent job. Took the time to do the work in a quality manner. I'm very satisfied with the work and the staff.”
“First time needing my car repaired after an accident and was very impressed with the work done by Cargill Collision Center. Great communication and excellent auto body work. My Yukon looked brand new!”
“Tom has rebuilt starters and alternators for me over the course of many years. Also has sold me new at a better price than the parts stores. Always pleasant. Good sense of humor”
“We just bought a 2026 Cheverolet Premier Tahoe in Brooklyn Ct this is the first New vehicle I have ever bought.I am very happy with my Salesman Sean Anderson he was the best it was the easiest buy I have ever done with a dealership I would recommend anyone for a vehicle to look into these guys they are all great people I can't say enough very welcoming and down to Earth.Thank you again Sean Anderson you made my dream come true with no hiccups.if I could give you a 10* We would!! Thank you..”
“Great place, I get all my stuff here. Ask for the manager if you need any help, he can answer any questions & gives great advice that saves you a bunch of time an money.”
“I recently visited Napa Auto Parts and was impressed with their exceptional customer service. The staff was helpful, knowledgeable, and genuinely passionate about their work. They went above and beyond to assist me and provide expert advice. I highly recommend Napa Auto Parts for all your automotive needs.”
“This place is great they were very helpful.They inspected my truck after I drove off the road.They even put a screw in to hold my front fender so it would not rub on my tire. All at no charge to me. I will definitely come back for any future work on my truck!!”
“Earlier today my car wouldn't start leaving me stranded with two hungry and tired toddlers. Despite efforts of bystanders we called the dealerships service department and they were kind enough to send someone out to see if they could fix the problem instead of making me waiting over an hour for AAA. They fit me right into their schedule and fixed the problem getting me back into my car within an hour. I never thought I'd see the day where I cried over a new battery and an oil change but the service I received was just wonderful and their help meant so much to me. I'll be going back for any future repairs and service needs.”
“Great service 1 phone call and Jay had me in and out on n 5 minutes with everything I needed and helped me save money vs going to AutoZone which would’ve costed more great service Jay deserves a raise !”
“I came in looking for something to affix my license plate to my car since the dealership messed it up. The crew helped me find a license plate screw kit that worked with my car and Steven came out and personally fixed the problem for me. It wasn't necessarily an easy fix, but he didn't give up, nor did he make me feel like an inconvenience. Everyone in the store went above and beyond. I appreciate all the help.”
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“Top knotch customer service at this store, they deserve a shout out. I dread car maintenance but store manager Christopher went above and beyond to get me just what I needed and replace the parts on site for me. Keep up the great work Guys! Appreciate your professionalism and helpfulness !”