“I ordered a pair of sneakers that were not in the store. Almost a week later they say that the shipping label has been created, but not picked up by UPS. It seems like they are selling goods that they don't have in stock. I can't cancel since they created a label. Yet no answer in why the shoes have not been picked up. They were purchased under the assumption that I would have them by the weekend. The sneakers arrived late, but Kohl's reached out promptly and I was pleased by their response. As a result I am changing my review from a 1 to 4”
Mens Clothing
“I ordered a pair of sneakers that were not in the store. Almost a week later they say that the shipping label has been created, but not picked up by UPS. It seems like they are selling goods that they don't have in stock. I can't cancel since they created a label. Yet no answer in why the shoes have not been picked up. They were purchased under the assumption that I would have them by the weekend. The sneakers arrived late, but Kohl's reached out promptly and I was pleased by their response. As a result I am changing my review from a 1 to 4”