“I thank the young lady at the counter who helped me through my passport application process. Very personable, great smile, positive attitude, super patient and professional. Invaluable asset for this USPS location. Much appreciated.”
“Was worried about sending back a few items for my elderly mother as we had no packaging and the items were big. The sweetest women at the counter made the whole process so easy and even helped package everything up. What a great local service, the customer friendly attitude fits right in with the this town's wonderful small business base. Thank you Express Shipping!!”
“Our experience with this facility was absolutely wonderful. Martha was always pleasant and even more helpful! It was easy to set up automatic payments and the payments were always timely. The facility was easy to maneuver and very accessible. We emptied our unit today after 6 months and everything was in great shape. There were no bugs, no rodents, it was just as we had left it. I am so happy that we chose this company for storage and very thankful for their wonderful customer service!”
“I have been coming here for years and while it was fifty/fifty at some points the office has had a rebirth! The new postmaster was super helpful and kind! Along with the rest of the staff Pomfret is in good hands! Feels like Cheers when I walk in now!!”
“Im so glad this post office has its own phone number. I needed to find out the status of my package because it said delivered when it wasnt, i call the regular usps number and its a robot and i just cannot talk to a human no matter what i said.
I call my post office (this one) and get to actually talk to a person immediately and they helped me figure out what was going on with my package thank you so much”
“Place looks like a house and if not for the small sign, you probably would have no idea that it is indeed a post office. It's right across the street from Neil Cook Memorial Park and a small baseball field. It's also next-door to a church. The postal workers here are VERY nice and friendly. I don't think I ever encountered a rude worker at this location... This location is NEVER BUSY. I don't think I have ever seen a person here- while I was here. They do have PO Boxes, as I've seen them in the lobby. Not sure what type of services they offer- because of how small of a location it is. But this is an ideal post office because it is NEVER busy! It's convenient for people who live in the area. I work in the area and I occasionally have to ship packages so I will just bring them with me and stop when I pass by one. This one is often on my route. JUSY AN FYI : Everyone that doesn't have a printer beware, NEARLY every time I try to print a label from a QR code they have an issue with it. So if you're trying to print from a QR code. Save yourself the trip- and just go to a different one. It's happened to me at least 5x here and I do not come here frequently!!!”
“This Post office is the best around, they have all the services you need with a very friendly staff. Caroline was extremely helpful and friendly. Definitely gives the USPS a good look, I appreciate this office!!!!”
“Yesterday my boyfriend and I went to Staples to return things on Amazon. I wanted to take a moment to say how kind and sweet Lydia was! What a friendly and positive attitude this time of year where I know can be so difficult to the retail workers. We hope management knows what a gem and asset she is to your store. Great personality and demeanor! Please make sure to cherish employees like her.”