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November 2023 by Dan Manstan
Sean was very helpful with an issue with a part. Thank you so much Sean
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September 2023 by Richard Coutinho
On September 3, 2023 I ordered part, Brake Caliper 19-B3196 After replacing the old one with the new one. I tookthe car for a test drive and the left front tire seized andstarted to smoke and smell real bad. I bought a new brakeline, thinking the line got damaged when I changed thecaliper. Once again took it for a test drive and the same tireseized. Car towed on Wednesday September 6, 2023 to mechanic. I received a call from the mechanic and he said After hours of trying to figure out the issue he took apart the right side to compare parts. The problem was the new rebuild caliber had the wrong sliding pins, they are a 1/4 inch to big and that caused the issue. I then called (on 9/9/2023 at 12:55) Advance Auto customer service, to talk about the caliber I brought from them having the wrong sliding pins in them and it costing me an extra $300 not including the new brake line for $35 and tow of twenty miles. The first person I talked to said she can offer me a 20 dollar gift card, I told her that was unacceptable and asked to speak to her supervisor. When the supervisor got on the line I explained what my issue was. He asked me what would I like to do about the problem I asked him to refund me the money forthe caliber since their mistake (selling me a caliber with thewrong sliding pins) cost me over $300, he chuckled andsaid that is not happening. He said I was offered $20 or Ican take the calibers back off the car, after my mechanicreplaced the right sliding pins and they can either exchangeit or refund me the money. I told him that is unacceptable hesaid to leave the caliber on and he will give me $40. I thensaid no and their company now should pay the mechanicfee, he declined. I asked him for his name and only told mehis name is Joshua. I asked for his last name and he refusedto tell me. I said I need it so I can write it in my complain heonce again said its Joshua and that's all I need.
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May 2023 by Rashawna Pickett
Good prices nice staff no wait
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December 2022 by David Martinez
Every time I call the store, they answer and say please hold they throw you on hold and they never come back. This store has absolutely horrible service.
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September 2022 by K C
Had what i needed. A battery tie down
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May 2022 by Ralph Drobnak
I was looking for a specific oil and got fast help from the employee. Pretty satisfied had the correct blend of our.
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March 2022 by Raymond Laluna Jr
Bought wiper blades they were defective and replaced them no questions asked good service
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February 2022 by Bill Theobald
Love this location. Puts the Naugatuck location to shame. I drive farther just to buy my supplies from professional and competent employees.
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October 2021 by Jim Segarra
Great store very helpful.
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September 2021 by Nicholas Guarna
I bought stock in this place I buy so many parts from them.
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September 2021 by Sean Reilly
Great friendly helpful staff. I bought brakes here for my car.
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September 2021 by Manny G
Great service and the staff was a life saver.
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August 2021 by Nee-Nee D'Onofrio
Awesome place to shop get my wiper blades there all the time for my rave 4's.
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June 2021 by Edward Richards
Great people working there very helpful
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June 2021 by Gdlibro
Well stocked in oil and reasonable prices